Senior UX Designer

About Procare

Our mission is to simplify childcare operations and create meaningful connections by providing technology, expertise, and unparalleled service.

Procare Solutions is the #1 name in childcare software – used by more than 35,000 childcare businesses across the country. For over 30 years, childcare professionals have looked to Procare to provide real-time information for making critical decisions, maintaining compliance with local and state regulations, and adhering to business best practices.

We make childcare management run smoothly, so that our customers can spend more time focusing on the kiddos, not back office administrative duties.

A little about the role…

Sr UX Designer is responsible for the user experience (UX) and user interface (UI) design of our Procare applications. This multi-talented individual will translate user insights and business requirements into customers' experiences across our web and mobile products. They will deepen customer understanding via user research, crafting personas, user journey maps, user flows, sketches, user interface mockups, as well as prototypes for the purpose of communicating interaction and design ideas effectively. They are terrific communicators who help steer cross-functional teams from discovery to implementation.

What You’ll Do

• Have a deep knowledge of the customer’s day-to-day to identify their pain points, behaviors, and motivations.
• Analyze quant and qual insights with research and product ops to get a deep understanding of the customer’s need to root out the real problem.
• Craft the UX outcomes and metrics that complement the initiative’s problem statements and KPIs
• Use UX and business outcomes to quickly generate multiple solutions that can improve the customer’s experience
• Create prototypes based on research plans to validate desirability and usability.
• Conduct design reviews with stakeholders to ensure solutions are feasible and viable.
• Document the tested solutions in design annotations.
• Establish, identify, and document design patterns that adhere to UX standards, brand guidelines, and web accessibility standards.
• Utilize user-centered design methods in day-to-day work and incorporate them into a development Kanban process.
• Mentor junior and mid-level UX designers in user-centered design methods and processes.
• Advocate for design thinking, philosophy, and best practices across the Procare organization.

Requirements

Our Ideal Candidate will have…

• Bachelor's degree or certification in a field related to human-computer interaction, design, or communication
• Have examples of work grounded in insights about people
• Strong design voice and point of view on where to go and why
• Rock-solid design craft and can back up the designs with solid rationale
• Strong background in methodologies and design practices.
• Strong knowledge of Figma, Sketch, InVision, Microsoft Office Suite, and Mac OS X
• Knowledge of HTML and CSS
• Experience working with Design Systems

Benefits

Why Procare?

• Excellent comprehensive benefits packages including: medical, dental, & vision plans- choose the plan best for you
• HSA option with employer contributions of $50/month
• Vacation time, holidays, sick days, volunteer & personal days
• 401K Plan with employer match and immediate vesting
• Medical, Dependent Care, and Transportation FSA Plans
• Paid Parental Leave
• Company paid Short and Long-Term disability and Life Insurance
• RTD EcoPass for all Denver employees
• Tuition Reimbursement up to $2,000/year and continued Professional Development
• Free access to our Employee Assistance Program with 24/7 live support
• Casual workplace environment
• Some meals provided
• Voluntary Pet Insurance
• Prime downtown location close to restaurants and entertainment
• Promote from within- excellent career paths

Salary

$115k-$130k DOE

Location

This position can be based in our Denver office or fully remote. We are currently in a flexible hybrid in-office/remote working model based on local COVID-19 health regulations and business needs. Candidates must be willing and able to work from our Denver office a few days a week.