Senior UX Designer

Job Type

Full-time

Description

Position Summary:

Sparksoft is hiring a motivated individual to be part of our UI/UX team supporting a multiyear Enterprise Federal Healthcare Program. This role provides User Interface design to support the development, and maintenance of software applications build using a tailored SAFe and DevSecOps process.

The person in this role will work closely with the Product Management and DevOps team to analyze existing systems, helps develop requirements for new systems, creates wireframes and mockups, understands HCD, UI/UX best practices, and works with application users to create modern, clean, intuitive applications to support the business objectives.

Responsibilities:

• Create intuitive user experiences by transforming concepts into user flows, wireframes, mockups, and prototypes.
• Facilitate the client's product vision through the research, conception, ideation, prototyping, and user testing of digital product experiences.
• Construct and deliver wireframes, user stories, user journeys, and prototypes that are optimized for a variety of devices and interfaces.
• Identify design problems and devise elegant solutions.
• Make design and user experience decisions regarding fundamental and new features and functions.
• Utilize a user-centric approach to design and promptly test and iterate your designs.
• Collaborate with other team members and relevant parties.
• Ask intelligent inquiries, take calculated risks, and champion innovative concepts.
• Implement the Digital Service Playbook and U.S. Web Design Standards' guiding principles.
• Produces high-quality solutions through flow diagrams, graphic designs, storyboards and site maps.

Requirements

Required Skills/Experience:

• Experienced with methods of HCD, UX and design related processes.
• A portfolio to showcase a sharp eye for detail, robust design process, and visual aesthetics.
• Knowledge of GUI prototyping / wireframe tools (e.g., Wireframe.cc, Figma Adobe XD, Sketch, and Axure).
• Excellent communication, interpersonal, and organizational skills
• Experience in government/healthcare/insurance domain
• Knowledge of Web Accessibility Standards and Section 508
• Ability to work independently with a skill in producing excellent results despite technical limitations and time constraints

Desired:

• Experience with CMS Marketplace eligibility and appeal processing
• Experience with contact center operations
• Experience with case management workflows
• Experience with customer correspondence design

Required:

• Candidates must be able to obtain and maintain a Public Trust clearance
• Candidates must have lived in the United States 3 out of the past 5 years

Education:

• Bachelor's degree (or higher)
• 8+ years of experience

Sparksoft is a certified Capability Maturity Model Integration (CMMI) SVC and DEV Level 3, ISO 9001:2015, ISO 27001:2013, Small Disadvantaged Business (SDB), Women-Owned Small Business (WOSB), and Small, Women-owned, Minority-owned (SWaM), and MBE/DBE/SBE consulting firm. With our focused mission "to ignite innovation, inspire transformation, and implement digital solutions for a healthier nation", we specialize in 6 specific digital health services: Test Automation, Cloud Services, DevOps Delivery, Cyber Security, Data Science, and Human-Centered Design. Since 2004, our exceptionally skilled people, proven leadership, and optimized processes all work together relentlessly to continuously push for more efficient solutions.

Sparksoft is an Affirmative Action/Equal Opportunity Employer and does not discriminate against any applicant for employment or employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic prohibited under Federal, State, or local laws.

In accordance with the Executive Order on Ensuring Adequate COVID Safety Protocols for Federal Contractors, Sparksoft Corporation is complying with the requirements that all employees assigned to a federal contract be vaccinated. Employees in need of an exemption from this policy due to a medical reason or because of a sincerely held religious belief must submit a physician's note for a medical accommodation or a religious request for accommodation to the human resources department to begin the interactive accommodation process as soon as possible. Accommodations will be granted where they do not cause Sparksoft Corporation undue hardship or pose a direct threat to the health and safety of others. New hires must show proof of vaccination.

If you need accommodation seeking employment with Sparksoft Corporation, please email [email protected] or call 410-424-7700. Accommodations are made on a case-by-case basis.

At Sparksoft Corporation, we take security and protection of personal information very seriously. We will never ask you to send private personal information over email. Accordingly, we ask you to immediately contact our security team via email at [email protected] upon receiving a suspicious request.