Senior UX Designer

Standard Template Labs is a stealth-mode AI-native startup reimagining the future of IT Service and Configuration Management. Backed by leading investors we're leveraging AI graph-based architecture and exceptional design to transform how enterprises manage and engage with their technology ecosystems.

About the Role

You will lead the design of an entirely new category of enterprise software—one where workflows are co-created with AI interfaces adapt intelligently and complex IT operations become intuitive explorable and automated.

We’re looking for someone who has mastered the fundamentals of UX and is excited to define what “good” looks like for AI-native enterprise UX in a world where traditional patterns are being rewritten.

Responsibilities

• Lead UX strategy and vision for an AI-first enterprise product

• Design intuitive intelligent workflows that seamlessly blend human decision-making with AI assistance.

• Translate complex technical concepts data models and IT processes into clear elegant UX patterns.

• Create wireframes prototypes and end-to-end design flows for enterprise-grade software with consumer-grade simplicity.

• Define interaction patterns for AI-driven experiences including prompts conversational flows recommendations and adaptive UI states.

• Partner closely with founders engineering and product to shape product direction from 0→1.

• Conduct user research and usability testing synthesizing insights into actionable design decisions.

• Advocate for user needs while balancing technical constraints and business priorities.

• Build and maintain a scalable design system for an AI-native multi-surface product environment.

• Iterate rapidly in a high-velocity startup environment embracing ambiguity and continuous learning.

Qualifications

• 5-10 years of UX/Product Design experience at a top enterprise SaaS company. Portfolio demonstrating exceptional interaction design systems thinking workflow design and problem-solving for complex products

• Mastery of Figma and modern prototyping tools (Framer ProtoPie Principle etc.)

• Deep familiarity with AI-powered products and emerging interaction patterns for LLM-driven interfaces.

• Strong communication skills with the ability to clearly articulate design rationale across disciplines.

• Comfort operating in fast-paced environments and driving high-quality work under rapid iteration cycles.

• Comfortable with rapid iteration in a fast-paced high-velocity startup environment

• Bonus: experience in service design design research information architecture or systems modeling.

• Background in IT operations ITSM DevOps or complex enterprise domains is a plus.

What We Offer

• Define the UX patterns of AI-first enterprise software

• Work directly with founders in a high-growth startup

• Competitive salary + equity

• Full health dental and vision benefits

• Work from our Flatiron District Manhattan office alongside the founding team in a focused collaborative environment. We're in-office five days a week moving quickly and building together—with easy access to public transportation.

As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race ethnicity age gender identity citizenship religion sexual orientation disability pregnancy veteran status or any other protected characteristic as outlined by federal state or local laws. The reasonably estimated yearly salary for this role at is: $150000—$190000 USD

What We Do

We’re on a mission to reinvent IT Service Management from the ground up. In an industry dominated by outdated bloated tools we believe it’s time for a clean slate — modern efficient and built with the end-user in mind. Our goal is to create software that teams actually want to use — tools that accelerate productivity instead of slowing it down. With deep product expertise strong backing and a bold vision we’re building a next-generation ITSM platform designed for the way companies work today and tomorrow. No legacy baggage. No compromises. Just smart scalable high-performance software that redefines what IT service can be.

Why Work With Us

Backed by leading investors we're leveraging AI graph-based architecture and exceptional design to transform how enterprises manage and engage with their technology ecosystems.

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