Senior UX Manager

Sierra Interactive is a leading real estate technology platform serving thousands of real estate agents, teams and brokers across the US and Canada. Our software enables our customers to generate more leads, win more deals, and do so more efficiently. We are a profitable, high growth company, having more than doubled our customer base over the past two years. Sierra has over 60 employees based in locations across the United States – we are a fully remote company. We have ambitious growth plans over the next 5 years, and that’s where you come in.

We are seeking a dynamic, data-driven, and customer-focused Senior UX Manager to join the Product Team at Sierra Interactive. As the founding leader of our UX department, this role calls for an individual who is both a visionary and a hands-on innovator who will pave the way in translating our product ambitions into impeccable user-centric designs. Working closely with product managers, developers, and other stakeholders, the Senior UX Manager will play an integral role in delivering a seamless and impactful user experience across our portfolio.

Key Responsibilities:

• Strategic Direction: Define and implement UX strategy in alignment with company goals and user needs, ensuring we consistently deliver best-in-class user experiences.
• Team Leadership: Lead and mentor a team of UX designers, fostering a collaborative environment and ensuring high-quality outputs.
• Design Execution: Oversee and participate in the design process from conception to final implementation, ensuring designs align with user needs and business goals. This includes hands-on creation of wireframes, user flows, prototypes, and high-fidelity designs.
• User Research: Conduct and oversee user research, including surveys, user testing, and analytics, to gather insights and inform design decisions.
• Collaboration: Work closely with cross-functional teams, including product managers, developers, and marketers, to ensure cohesive product narratives and seamless user experiences.
• Feedback Loop: Create mechanisms to gather feedback on UX designs and iterate based on insights.
• Stay Updated: Keep abreast of industry trends, ensuring that Sierra Interactive remains at the cutting edge of UX design.

Requirements

• 6+ years of professional UX design experience, with at least 2 years in a leadership or management position.
• A strong portfolio showcasing user-centric design solutions across various platforms and touchpoints.
• Expertise in UX software such as Sketch, Figma, InVision, or similar.
• Strong analytical skills and a data-driven mindset.
• Exceptional team leadership and mentoring skills.
• Excellent communication and interpersonal skills, with the ability to articulate design decisions and the rationales behind them.

Benefits

• Excellent medical, dental, and vision coverage. Full cost covered for employee, and option to add spouse/partner and dependents.
• 401k retirement plan (up to 4% matching).
• 15 days PTO, 10 paid holidays.
• 12 weeks of paid parental leave.

Something else that's important to you? Talk to us. We're flexible and committed to providing a healthy work environment where great people can thrive.