Senior UX Researcher

Join , a proven partner for tech-minded freelancers and experts. Thanks to us, you will have access to various project-based opportunities and can collaborate with different companies and industries. As a result, you will not only gain more experience but also develop a variety of skills you didn’t even know you had. Work the way you like, on your terms, with no strings attached.

At Netguru, we're all about helping innovators and entrepreneurs shape the world through beautiful software. That is our mission.

With employees from 15+ different countries, we've worked with over 800 clients from more than 50 countries. To name some of them: , , .

But we're not just another tech company. As a Certified B Corporation®, we're dedicated to creating an inclusive environment for all, and we take our commitment to sustainability seriously.

Salary ranges:

• PLN 12,500 - 18,400 Gross (Contract of employment)
• PLN 15,000 - 22,000 Before Tax (Long-term contract (B2B))

Joining Netguru as a Senior UX Researcher means:

• planning user research to gain an understanding of users’ behaviour and needs,
• collect and work with qualitative and quantitative data,
• running tests, creating surveys, using research methods and collecting user feedback for our existing and future projects,
• taking care of recruiting people for user research and testing,
• creating personas, understanding target groups, doing competitive analysis,
• producing and delivering self-explanatory reports and other documentation that can be used to build functional products by our Product Design and Development teams,
• provide counselling to our clients in terms of research that will provide the most meaningful insights,
• cooperate with the Business Development team, Product Designers, Quality Assurance Specialists,
• build the team and the research competences, 
• educate other designers on methods and importance of UX Research,
• improving our internal workflow and methods.

Apply if you have:

• 4+ years of experience conducting UX research.
• Experience in various research methodologies and well as the knowledge when to apply them
• Ability to provide Case Studies or similar documentation that demonstrates that you helped clients in setting up research plans and strategies.
• Prior experience in conducting usability testing.
• Hands-on experience with competitor analysis.
• Done expert reviews.
• Ability to go through the whole user testing process - from recruiting participants to creating a report with findings and recommendations.
• Ability to help clients with identifying and prioritizing research questions based on data, designs and business goals.
• Ability to collect and interpret user feedback, as well as analytical data from such tools as Google Analytics, Hotjar and more.
• Understanding of how to use qualitative data, knowing the importance of combining different methods.
• Good command of written and spoken English (at least C1+).

Nice to have:

• Solid visual design skills (with ability to create engaging presentations to show your research results and ideas).
• Ability to determine and prioritise key activities needed to launch an MVP or next iteration of the product.
• Good knowledge of design workshop methodologies that includes generating ideas of solutions, mockups, user flows and diagrams on the fly.
• Good command of design tools like Adobe Suite or Sketch, and prototyping tools (we use Sketch+InVision).

• Access to the WorkSmile platform, offering benefits adapted to your preferences.
• Discounts on Apple products.
• One-time PLN 1000 home-office bonus for B2B contractors, and PLN 175 monthly lump sum (ryczałt) for remote employees.
• Various internal initiatives: webinars, knowledge sharing sessions, .

Don't hesitate and apply right away!
At Netguru, we're committed to creating an inclusive environment for everyone. If you require any disability-related adaptations during the recruitment process, please let us know. We're here to help!