Senior UX Researcher, Supply (B2B)

Department: Product & Design

Change the way the world travels

Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it’s all powered by our commitment to make every single journey extraordinary - including yours.

Ready to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers to take the first step.

Team mission

The UX Research team aims to understand all our users, solve their problems, and maximize their trust. In the Supplier product area, you empower teams to create seamless experiences for travel businesses, helping them attract traffic, stand out, and deliver unforgettable experiences for Travelers.

Your mission

• Lead UX Research for the Supplier product area, including 5+ vertical teams.
• Drive foundational research that shapes the overall Supplier vision and strategy.
• Develop relationships, strategize, and collaborate with cross-functional stakeholders and leads across UX, Product Management, Engineering, Data Analytics, Strategy, and Marketing to problem-solve and examine user experiences, customer journeys, user needs, and jobs to be done, end-to-end.
• Consult UX and product teams to execute their own tactical research.
• Uphold a high standard of quality research, employing a wide range of methods along a cyclical process from initial stakeholder engagement and prioritization to insight activation.

Your toolkit

• 5+ years of leading research in an applied setting.
• 3+ years of recent experience owning and driving independent in-house product  research.
• Track record as a researcher responsible for at least 2 verticals with high complexity and ambiguity, resulting in measurable impact.
• Previous experience in the B2B product space.
• Strong collaboration and stakeholder management skills.
• Experience communicating with multiple levels of stakeholders, including senior leadership.

Extras that give you an edge 

• International research experience.
• Experience partnering with data analysts, strategy, or operations.
• Deep understanding of a more specific method or domain.

How we’ll make your career journey extraordinary

• Annual personal growth budget and mentorship programs for continuous learning and development
• Work from anywhere in the world for 30 days per year
• A hybrid working approach with three days of in office collaboration (Mon, Tue, Thur) and two days of optional at home focus time. 
• Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide events
• Monthly transportation and fitness budget
• Discounts for you, your friends, and family on GetYourGuide activities
• Language reimbursement program
• Health and wellness benefits

And more…

How to apply

Submit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out ‘how we hire’ and ‘life at GetYourGuide’. If you have any further questions, please don’t hesitate to get in touch at [email protected].

We’re an equal opportunities employer

Our commitment is that every qualified person will be evaluated according to their skills, regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application. 

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