Job Description
Braze (Nasdaq: BRZE) is a leading, comprehensive customer engagement platform that powers interactions between consumers and brands they love. With Braze, global brands like Burger King, Delivery Hero, HBO Max, Mercari, and Venmo can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns, and continuously evolve their customer engagement strategies. And we do it at scale – last fiscal year our customers used Braze to send approximately 1.5 trillion messages to billions of monthly active users.
But we’re so much more than our platform. Although we’ve recently grown to a team of over 1,300 people, Braze still buzzes with energy, collaboration, and transparency. We value curiosity, individuality, and tenacity—as part of the team, you’ll be encouraged to take your seat at the table and create your own destiny. Our values are inspired by our employees, which means Braze is a place where you can truly be yourself. We're growing, with a focus on building for the long term under tenured leadership and continuing to evolve for the better.
Need more proof? Braze is proudly certified as a Great Place to Work® in the U.S. and the UK. In 2022, Braze ranked #1 on Fortune’s Best Small and Medium Workplace in New York, #5 on Fortune’s Best Workplaces for Millennials in the US, and #11 on Fortune’s Best Medium Sized Workplace for Women in the UK.Â
You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, London, Paris, San Francisco, Singapore, Tokyo, and Toronto.
- Collaborate with internal and external stakeholders on ongoing and new business value initiatives
- Build compelling business case presentations and ROI (Return on Investment) and Total Cost of Ownership (TCO) analyses
- Translate research and data analysis into actionable insights, growth frameworks/narratives and tools for teams like Sales, Success, Partnerships, etc. to use
- Partner to create provocative and visionary thought leadership (i.e. white papers, executive presentations, etc.) content to accelerate and expand sales opportunities and drive demand generation
- Gain a deep understanding and become a subject matter expert of industry trends and customer behavior through data analysis, industry research, and customer conversationsÂ
- Partner closely with Sales, Marketing, Customer Success, and our Business Intelligence teams to identify and quantify industry trends and opportunities for the company go-to-market strategy
- This role may require some travel to client locations and conferences.
The Business Value Consultant role is intended to be a consultative role working with the most strategic customers as well as scaling knowledge and tools across the entire organization. You will be working with internal and external stakeholders to articulate the business value of Braze and help improve the customer engagement strategy for our customers.Â
Working internally, you will align yourself with teams such as Sales, Success, Growth, and Marketing. The partnership you have with these teams will range from understanding the growing needs of our Sales and Success Teams to working with Marketing to launch thought leadership and demand generation content.Â
Using these partnerships and conversations, you will be able to create new and exciting initiatives and projects that will support Braze’s overall mission and growth. It is important for this role that you are able to balance partnering on cross-departmental projects, while still being able to lead individual projects that bring other people / teams in as necessary.Â
WHAT WE’RE LOOKING FOR
Braze is looking for an exceptionally talented, inquisitive, innovative, and passionate individual to join our Business Value Consulting team as a Business Value Consultant in EMEA. Business Value Consulting is a function within our Strategic Consulting team and is tasked with helping communicate the business value of Braze with new and existing customers.Â
This role will be instrumental in shaping our business value practice, partnering with internal departments like Marketing, Growth, and Alliances as well as engaging with new and existing customers. This is an exciting opportunity to join a growing team and gain experience interacting with executive stakeholders both internally and externally.Â
WHO YOU ARE
- 4-6+ years of professional experience in a business value, strategy, or consultative capacity
- You have experience working with senior executives and external client teams
- You’ve built compelling business case presentations and ROI (Return on Investment) models in a Pre-Sales capacity
- Able to analyze and interpret data and transform it into a compelling, customer facing story
- You’re known for being a team player and thrive working collaboratively and cross-functionally, particularly with Sales, Marketing, Business Insights, and Product/Engineering
- Innovative, high energy, entrepreneurial self-starter who has experience taking initiative and owning end to end deliverables in a fast paced environment
- Nice to haves:Â
- MBA is a plus
- You have led a business value function before
- Experience with or understanding of marketing concepts such as customer lifecycle, customer engagement, and marketing growth frameworks
WHAT WE OFFER
From comprehensive benefits to remote availability to flexible time off, we’ve got you covered so you can prioritize work-life harmony.
- Competitive compensation that includes equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leaveÂ
- Global presence, dog-friendly offices, and remote availabilityÂ
- Professional development supported by formal career pathing, learning platforms, and tuition reimbursementÂ
- Community engagement opportunities throughout the year, including an annual company wide Volunteerism WeekÂ
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®Â
If you are a California resident subject to the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”) which comes into effect January 1, 2023, click here to understand how Braze processes your personal information and how you can exercise your rights.
If you are located in the EU or UK visit our privacy policy to understand how Braze processes your personal information and how you can exercise your rights.
Date Posted
10/18/2022
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5
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