Senior Vice President, Operations

The SVP of Operations will be a hands on strategic leader working collaboratively across functions to drive operational alignment directly impacting business outcomes. You will be responsible for setting and executing against a clear strategic plan to enhance the implementation and installation capabilities in a fast-paced and growing organization.   

Responsibilities

• Develop and lead the operational strategic plan to drive the business forward.
• Drive engagement and performance of the operational teams through strong vision, prioritization, and communication.
• Collaborate across the organization to understand interdependencies, risks and overall needs of the business to drive operational alignment.
• Act as a trusted advisor to executive leaders on opportunities and risks associated with operations decision
• Represent the voice of operations in decisions impacting the business through thought leadership and functional expertise. 
• Identify vulnerabilities and solutions that will propel the business forward.
• Drive innovation and operational efficiencies across the organization
• Develop a continuous improvement mindset in the organization to deliver best in class service to our clients.
• Understand Client needs and develop effective strategies to improve upon existing capabilities/solutions and develop new capabilities/solutions
• Manage the operations budget and ensure investments align to company priorities

Requirements

• Demonstrates expert knowledge in solving complex, organization-wide, or externally-facing issues 
• Minimum 15+ years of experience hiring, leading, and training high-performing teams 
• Bachelor's degree in Operations or Business-related degree; Master's/MBA preferred
• Construction and/or multi-family industry experience preferred
• Excellent understanding of operations and systems
• Proven record of successful cost-savings projects
• Ability to manage multiple projects
• Ability to create, build, and expand

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