Senior Virtualization Engineer

At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time employees. Part time positions start at a minimum of 30 hours per week.

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Senior Virtualization Engineer

ACCOUNTABILITY STATEMENT The Senior Systems Engineer will plan, design configure, and maintain VyStar's enterprise server and storage environment and will manage and further develop VyStar's private and public cloud infrastructure. The person in this role will work closely with development teams and system engineers to design and implement cloud resources in an optimal manner. They will review environment to validate implemented technologies, improve performance, reliability and ensure security practices are followed. The incumbent will also review cost optimization and ensure correct structure and tagging are in place for cost awareness and departmental chargeback. This role will serve as a technical subject matter expert by actively participating in configuration consultation, vendor evaluation, and problem resolution of multiple systems. The candidate should have a clear understanding of how to research, design, implement and troubleshoot information systems, cloud technologies and technology solutions in support of business needs. Under limited supervision, the candidate will be required to effectively manage and prioritize assigned projects, design complex multi-system solutions to meet the needs of the business. They will be required to make recommendations in these areas with a high level of technical competency.

ESSENTIAL RESPONSIBILITIES
• Supports and manages the VyStar virtual and physical server environment, storage and related infrastructure. Ensures the systems are functioning at optimal levels. This includes the monitoring of the systems hardware and storage platform. Additionally, the incumbent will be responsible for managing the allocation of the physical space.
• Specifies, procures, and implements, server, storage and cloud technologies. Evaluates factors such as vendor specifications, number of departments and employees serviced by data processing equipment, volume of transactions, time requirements, cost constraints, security requirements, access restrictions and business continuity to determine hardware configurations.
• Analyzes information to determine, recommend, and plan layout for type of computers and peripheral equipment, or modifications to existing equipment and systems, that will provide capability for proposed projects/workload, efficient operation, effective use of allotted space and system recoverability.
• Provides assistance in maintaining and troubleshoot systems as necessary. This includes: Internally developed systems, VMware, Citrix, Microsoft clustering, SCCM, ADFS, Enterprise storage platforms (EMC VNX and Unity), and others. Provides input into the deployment of Dynamic Host Control Protocol (DHCP), Dynamic Domain Name System (DNS), and other sub-systems as needed.
• Assist in design and roll out of cloud technologies including Office 365 and Microsoft Azure.
• Participates in information technology projects and is accountable to tasks, milestone dates and statuses.
• Documents related technical procedures, operations manuals, and other guidance. This person also acts as a liaison between VyStar and vendors regarding system related issues
• Other duties as assigned.

Demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job.

o Focus - Focus your full attention by carefully listening to and observing your clients or member.

o Connect - Consistently be friendly and approachable. Demonstrate you care.

o Understand - Listen empathetically and ask questions (70% to 30%).

o Counsel - Recommend solutions based on your client's or member's needs and objectives.

o Advance - Ensure that member's or client's expectations were exceeded.

• Verify necessary follow-up actions were completed.

EDUCATION

This position requires a 4 year degree in Information Systems, Computer Engineering or a related academic area and a minimum of 8 years' experience as a systems engineer or in a related position. Additional years of related experience in the field may be substituted for the formal education.

EXPERIENCE
• 5 to 7 years of Enterprise level work experience in Systems Engineering or in a related position with physical and virtual Microsoft-based systems; ideally in a financial services organization (or related industry).
• Technical certifications or equivalent work experience required: MCSE or Azure Expert certification, VCP, CCP or CCE
• The successful candidate will have experience in designing enterprise level environments for enterprises using hundreds of servers, many locations and thousands of employees.
• Experience with establishing technology guidelines based on best practices in enterprise level systems engineering.
• Demonstrated ability to lead major project initiatives from end to end

SKILLS & ABILITIES
• Strong analytical and problem-solving skills are required.
• Must demonstrate expert knowledge of converged and hyperconverged systems including Cisco UCS, VCE VBlock, VxRail, Nutanix and Dell servers. Must have expert knowledge supporting EMC SAN architectures.
• Expert knowledge of Windows Server 2012/2019, Virtualization technologies such as VMware and Hyper V, Citrix. Knowledge and experience required for cloud services including Microsoft Azure, Microsoft Office 365 environments, and AWS cloud services.
• Experience with automation technologies and the ability to streamline processes a plus
• Install, configure, maintain, and upgrade server operating systems and applications.
• Advanced troubleshooting abilities across multiple technologies and vendors. Able to calmly provide support on bridge lines during outages.
• Recognize and troubleshoot problems with server hardware and applications software. Establish and maintain system documentation, standards and procedures.

DISCLAIMERS AND WORK ENVIRONMENT

Nothing in this position description is an implied contract for employment. The position description is indented to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects.