Job Description
We seek a creative detail-oriented Sr Web Designer to join our in-house advertising agency. The ideal candidate has a strong understanding of user experience (UX) and user interface (UI) design principles and will be responsible for designing user-friendly visually appealing digital experiences that align with the Citizens brand.
The right candidate has the drive to raise the bar on creative expression a deep appreciation for clean simple design the desire to collaborate with copywriters and broader teams and a proven ability to succinctly present and communicate creative solutions. This position will report to the SVP Digital Channel Management and have a dotted line to the VP Creative Director of Design to ensure visual brand consistency.
Key Responsibilities:
Collaborate with stakeholders to understand business goals and user needs
Work from agreed upon creative briefs with copywriters creative directors web strategists and project management teams to create digital experiences for financial products and marketing initiatives
Design and develop wireframes conceptual mockups website layouts and templates
Present to partners using sketches diagrams and visual comps to demonstrate how solutions will help meet and exceed goals
Ensure all web experiences are optimized for responsive design
Stay up to date with the latest web design trends and technologies
Understand competitive landscape customer feedback and metrics to refine user-centered designs
Requirements:
Bachelor’s degree in web design graphic design or a related field preferred. A human factors background is a plus.
Proven experience as a web designer preferably in the Financial Services sector
Proficiency with Adobe Creative Cloud design applications and Figma
Excellent communication and teamwork skills
Ability to manage multiple projects and meet deadlines
A versatile team-player attitude
Preferred Qualifications:
Working knowledge of HTML CSS JavaScript SEO principles and web analytics tools
Experience with content management systems such as OpenText TeamSite and Sitecore
Experience in automated workflow tools like Aprimo Workfront Jira etc.
Understanding of accessibility standards and best practices
LOCATION Westwood MA or Johnston RI with 4 days/week of in-office collaboration
Pay Transparency
The salary range for this position is $80000-90000 per year plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location and relevant skills and experience.
We offer competitive pay comprehensive medical dental and vision coverage retirement benefits maternity/paternity leave flexible work arrangements education reimbursement wellness programs and more. Note Citizens’ paid time off policy exceeds the mandatory paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits visit
https://jobs.citizensbank.com/benefits .
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About UsEqual Employment Opportunity
Citizens its parent subsidiaries and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age ancestry color citizenship physical or mental disability perceived disability or history or record of a disability ethnicity gender gender identity or expression genetic information genetic characteristic marital or domestic partner status victim of domestic violence family status/parenthood medical condition military or veteran status national origin pregnancy/childbirth/lactation colleague’s or a dependent’s reproductive health decision making race religion sex sexual orientation or any other category protected by federal state and/or local laws. At Citizens we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit qualifications performance and capability.
Equal Employment and Opportunity Employer
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Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check which may include initial credit motor vehicle record public record prior employment verification and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
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What We Do
As one of the oldest and largest financial services firms in the United States with a history dating back to 1828 we’re committed to providing solutions and expertise that support our customers clients colleagues and communities in what’s next on their own unique journey. We invest in the humans who build the logic ideas and innovations that bring new technologies to life. Investments in AI cloud computing machine learning and automation provide our engineers the tools that enable us to remain competitive and win in today’s environment. At Citizens we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do. Whether you’re considering banking with us or looking to work with us you’ll find a customer-centric culture and a supportive collaborative workforce at Citizens. You’re made ready and so are we. If you're ready to advance your career in technology and security learn more about opportunity's Citizens offers here: https://jobs.citizensbank.com/digital-transformation
Why Work With Us
We empower the colleagues that power our tech. With growth & upskilling opportunities and sought-after benefits plus a diverse culture of people and perspectives we help our colleagues achieve career goals. Because innovation can’t happen without the minds and hearts of our people. Technology is constantly evolving and we believe you can too.
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Date Posted
04/03/2026
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