Senior Website Coordinator

About Us

At SimplePractice, we’re changing the face of health and wellness through innovative solutions that simplify the life of health and wellness practitioners. Think your neighborhood therapist, nutritionist, speech language pathologist, or massage therapist—the small business owners who dedicate their careers to helping others. Our solution provides them with an all-in-one platform to manage their practice and with the tools and resources to thrive as a practitioner and business owner.

The Role 

We’re seeking a highly-motivated Senior Website Coordinator to join our team. As a key member of our growing team, you will report to the Website Marketing Manager and will have a direct impact on the success of our brand. This is a fast-paced role, which encompasses managing the day-to-day operational tasks of the website team, publishing content in our CMS, coordinating cross-functionally with key stakeholders, and assisting develop strategies to improve website KPIs. Candidates should ideally have experience in website marketing, with a keen eye for UX design and strong organization skills.

Responsibilities

• Manage the day-to-day operations of the website team, building out project workflows, maintaining Asana boards, coordinating with stakeholders, and ensuring projects adhere to deadlines
• Evaluate the operating structure of the website squad and recommend process improvements to increase the team’s efficiency 
• Develop and maintain collaborative working relationships with team members across multiple groups (engineering, product, customer success)
• Update and publish website content through our CMS platform
• Monitor and review content on the website to ensure it stays up to date
• Write requirement documents for new features, bugs, or back-end changes that will be provided to engineering for implementation
• Monitor website performance, finding and correcting errors in content, broken links, or other needed maintenance
• Assist analyzing website results and brainstorm initiatives to improve website KPIs (conversion, bounce rate, traffic, etc.)
• Assist developing hypotheses for A/B tests, set up tests in our experimentation platform, analyze results, and create internal documentation on results
• Partner closely with the Web Design team, writing design requirements, ensuring projects adhere to timelines, and helping provide feedback or design direction when needed
• Periodically complete reviews for engineering on new website builds for new features, ensuring builds match designs and fulfill all requirements

Desired Skills & Experience

• 2-3 years of experience in website management, website development, and/or UX design
• Experience using CMS platforms such as Wordpress, Contentful, Builder.io, etc.
• Experience using marketing analytics tools (e.g., Google Analytics, Mixpanel, Tableau)
• Strong cross-functional collaboration and interpersonal skills
• Experience using a project management platform such as Asana, Pivotal, Monday, or Jira
• Strong eye for UX design, and general experience working with Figma
• General understanding of HTML/CSS/Javascript and technical SEO
• Proactive, collaborative, and results-driven work style
• A plus if you have experience running hypothesis-driven A/B testing programs (VWO, Optimizely, Google Optimize)

Base Compensation Range

$67,000 - $90,000 annually

Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission and equity. Some roles may also be eligible for overtime pay.

The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.

Benefits

We offer a competitive benefits program including:

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match & employee stock purchase plan (ESPP)
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. 

For more information about our privacy practices, please contact us at [email protected].