Senior Windows 365 Engineer

• Work with world-class technology teams, tools and platforms
• CBD Location, competitive rem, and extensive employee benefits
• Competitive rem plus bonus and enviable staff benefits and discounts

See Yourself in the Team
CommBank's End User Experience (EUX) team are dedicated to delivering the best workplace technology experience for all teams across CBA. We’re focused on providing the latest tools, technology, and resources to enhance the way our teams work together, empower our people to achieve more, and to provide our customers with better outcomes.
Virtualisation Services, part of the wider EUX team, play a pivotal role in the continued enablement of our colleagues accessing the technology platforms required to work safely and securely Anywhere, Anytime and from Any device, thus contributing to the delivery of best outcomes for our customers and communities.

Your Impact and Contribution
As a Senior Platform Engineer - Windows 365, you will own the design, implementation, and management of Windows 365 solutions, ensuring seamless and efficient virtual desktop experiences for users.You will provide expert advice, and troubleshoot complex technical issues, to ensure the stability, security and continuity of critical desktop applications that support our colleagues and customers. Ultimately, you will be a key member leading the effective management of our cloud virtual desktop environment, and hosting critical services that are essential to delivering business, service, and functional outcomes. To achieve this your role responsibilities may include:

• Provisioning and configuring Cloud PCs, ensuring optimal performance, scalability, and security.
• Collaborating with cross functional teams to integrate Windows 365 with other enterprise applications and services.
• Optimising resource usage and cost management within the Azure infrastructure.
• Implementing and maintaining security policies and compliance standards to protect user data and cloud resources.
• Implementing timely & effective patching solutions to remediate laptop, AVD & mobile device vulnerabilities using Microsoft & Qualys applications through regular weekly and monthly update cycles.
• Overseeing the entire lifecycle of OS updates, ensuring compatibility, stability, and security of all user endpoints.
• Mentoring associate and engineer level team members in best practice engineering and striving for excellent through continuous development and improvement.

What You'll Need
You'll be curious, an open communicator, and a solution driven problem solver. As a Senior Engineer, you will provide support and assistance to team members, and in collaboration with the leadership team, ensure tasks are delivered in line with best practice engineering and our Group strategic objectives. We’re therefore seeking candidates who demonstrate:

• Competence in scripting, ideally using PowerShell or Python.
• Deep knowledge of Windows OS administration, competent with Azure Automation, Azure AD and Intune.
• Expertise at troubleshooting in cloud environments, with SME competence in Microsoft Intune, Autopilot, MECM, and modern workplace tools.
• Proficiency in Azure infrastructure, including networking, security, and resource management.
• Familiarity with Microsoft Technology stack; Active Directory, Hyper-V, MS Defender, Entra ID (Azure), Office 365, MS Windows, Windows SOE.
• Strong problem-solving skills with the ability to troubleshoot complex technical issues in a time sensitive, pressurised environment.

Working with us
Whether you’re passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you.
Here, you’ll thrive. You’ll be supported when faced with challenges and empowered to tackle new opportunities. We’re hiring engineers from across all of Australia and have opened technology hubs in Melbourne and Perth. We really love working here, and we think you will too.

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