Senior WIP & Disbursement Specialist

Job Description

About the role:

Reporting to the WIP & Disbursement Manager, the Senior WIP & Disbursement Specialist will be responsible for the review, analysis and actioning of existing unbilled fee and expense items. This position will require strong knowledge of reporting, billing processes, process improvement, and systems.

The Senior WIP & Disbursement Specialist will be highly analytical with strong systems skills and possess the ability to work with case workers, IT, Invoice Delivery and Collections, and other cross functional partners to ensure successful expense recovery and reporting.

This role will be based onsite in Matawan, NJ, with a hybrid work arrangement (2 days/week in office)

How will you make a difference as a WP & Disbursements Specialist III at Fragomen?

• Provide timely and accurate reports, specifically billing work in progress WIP reports, and other disbursement reports to WIP & Disbursement Manager.
• Review billing work in progress (Fees and Expenses) to ensure accuracy and completeness.
• Create necessary and effective reports and related management reports for practices and finance, using SAP BI, Tableau, Elite 3e, Excel.
• Set a calendar of daily, weekly, monthly reports as they relate to WIP billing, revenue, etc.
• Institutionalize quality focus on all activities, continuous improvement and process improvement ideas and projects.
• Review disbursement related write-offs as submitted by case teams.
• Provide reporting and insight to the greater finance teams with regards to write offs, WIP items, etc. in Elite and case management systems.
• Track personal targets set forth by WIP & Disbursements manager.
• Work with accounting to make sure Elite WIP is reconciled accordingly.
• Support US billing and legal teams by providing tools to effectively manage and increase efficient Bill Items creation, e.g. pointing out possible over- and underbilling.
• Hold monthly WIP status meetings with Partners in assigned office portfolio. Make recommendations on how to clear aged items.
• Identify potential missed revenue opportunities. Have the necessary conversations with legal teams and partners to ensure we have captured all billings for a specific case type.
• Identify areas of inefficiency to team leadership.
• Assist with team training for new hires based on documented protocols.

Leverage your valuable skills and experience to make an impact at Fragomen:

• Strong BI tool usage (Tableau or Microsoft Power BI) is an advantage. Advanced Excel skill is a must have.
• Strong business acumen and financial literacy.
• A resourceful problem solver when resources are scarce, and information is incomplete.
• Strong understanding of process and operations in a fast-paced business environment.
• Experience in financial systems is preferred.
• Strong leadership, team building and interpersonal skills. Demonstrated ability to partner productively in cross-functional capacity.
• Ability to recognize patterns and propose process changes where appropriate.
• Strong quantitative analysis skillset, with the ability to analyze high volume data, interpret and explain complex financial data and provide recommendations for path forward.
• Prior experience with work in progress and revenue recognition.
• Prior experience in training and/or mentorship programs