Senior Workday Analyst

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, WATA, Card Ladder, Goldin, and the Long Beach Expo collectibles trade show. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,700 people across our headquarters in Santa Ana and offices in Jersey City, Seattle, Hong Kong, Paris, Shanghai, and Tokyo.

We are currently looking for a Senior HRIS Analyst. You will be the gatekeeper for People [HR] data management in our Workday system of record, wherein all administration of People initiatives is rooted. This position is the primary point of contact for all things People (Compensation, Talent, Recruiting, Time, Absence, Payroll, and Benefits) systems related. They will support internal partners throughout the organization leading all module testing and upgrades, reporting, self-service manager and employee education, and knowledge transfer to Workday functional leads. They are responsible for business process configuration, maintenance, administration, data processing, reporting, testing, and auditing, to ensure data integrity of system design and functionality in Workday at Collectors.

This role will report to the Director of HR Systems & Analytics and can be based (hybrid) out of our Santa Ana, CA or Jersey City, NJ office. Fully remote candidates will also be considered.

What You’ll Do:

• Collaborate with the business to identify system improvements and enhancements; recommend and implement solutions.
• Participate in all phases of systems deployment lifecycle, partnering with People and the business in understanding and documenting business requirements, design specifications, testing and deployment plans.
• Analyze and refine processes to optimize technology capabilities, proactively seeking out and driving process improvements.
• Facilitate initial planning and scoping of initiatives, developing business cases for automation opportunities.
• Help to align both technology and change management components to ensure successful project delivery.
• Provide direct technical support, troubleshooting, and guidance to internal People customers on Workday.
• Ensure system compliance with data security and privacy requirements.
• Perform system audits for data validation/integrity and work with key stakeholders to make necessary changes.
• Manage system security, ensuring appropriate and proper levels of access and reporting capabilities for all users.
• Maintain and optimize integrations with other HR systems including, but not limited to Greenhouse and ADP.
• Lead in reviewing, testing, and implementing bi-annual Workday releases; determine impact, participate in regression testing for new system features, and communicate changes and/or benefits to end-users.
• Develop Workday reports and dashboards, working with People program owners proactively to identify value-added metrics and insights.
• Serve as a liaison to internal People customers and People CoE (Centers of Excellence).
• Provide hands-on tier 2 or 3 operational support for system or data issues, system/process questions, reporting and change requests around business processes, notifications, security, org hierarchy as needed.

Who You Are:

• 5 years of post-Workday implementation experience with intermediate level experience in core Workday concepts and configuration.
• Technical system knowledge and demonstrated experience with supporting multiple modules in complex People and/or payroll systems.
• Experience delivering and improving Workday to maximize efficiency & deliver quality services.
• Demonstrated knowledge of system testing, design and auditing procedures coordination abilities to include facilitating meetings, presentations to People users and conducting training sessions.
• Demonstrated ability to handle sensitive and confidential information in a discrete and professional manner.
• Ability to make informed decisions, escalate issues, communicate with teams, and recommend and prioritize system enhancements and fixes.
• A go-getter and proactive to seek out improvements.
• Excellent analytical, problem-solving, and multitasking skills.
• Must have an ownership mentality.
• Ability to work independently or as part of a team as appropriate.
• Ability to work across multiple functional areas and with many diverse user communities.
• Must have good organization and planning skills.
• Ability to prioritize and organize short-term and long-term responsibilities in response to changing demands.
• Ability to analyze, understand and diagram business and system processes.
• Knowledge of project management tools and change control processes.
• Skilled in estimating when a request can be addressed and meeting the expectations.
• Knowledge of People operations, business practices and regulatory needs.
• Strong listening, written, and verbal communication and documentation skills, including creating presentations for business teams.
• Demonstrated ability to maintain positive, constructive interpersonal relationships, and to understand and practice the principles of effective teamwork.

Salary Range: The salary range for this position is $86,053 - $139,710. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set.

Reasons To Join Us: 

• Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision 
• 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals 
• Vacation: All salaried employees are eligible for flexible time-off
  
• Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays 
• Employee Discounts: Employees receive discounts on select grading services for approved submissions 
• Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs 
• Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities 

#LI-remote #BI-remote #BI-hybrid