Senior Zerto Administrator

What You Need To Know

Open the door to a groundbreaking tech career with an industry leader. Southern Glazer's Wine & Spirits is North America's preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. To create a new era in alcohol beverage sales and service, we're heavily invested in the most transformative new technologies - and the most brilliant tech professionals. Southern Glazer's was named by Newsweek as a Most Loved Workplace and is included on the Forbes lists for Largest Private Companies and Best Employers for Diversity.

As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

We offer continuous learning and career growth in a fast-paced environment where you are respected, your voice is heard, and technology is part of our strategy for success. If you're looking to fill your glass with opportunity, come join our FAMILY.

Overview

The Senior Zerto Administrator is responsible for the end-to-end management and support of technology that enables Disaster Recovery capabilities by ensuring the environment(s) are patched, right sized and available for the business. In this role, the Senior Zerto Administrator will partner with peer administrative teams to manage the automation and orchestration scripts that ensure we maintain the defined recovery point objectives (RPO). This role is primarily focused on the delivery of essential disaster recovery services utilizing the VM Ware platforms with a Zerto replication strategy.

Specialized Skills and Technologies

• 5+ years of experience in an Information Technology discipline
• 5+ years of experience with developing / testing recovering strategies for cloud (IaaS / SaaS) based applications
• Strong knowledge of recovery tools such as SRM and Zerto
• 5+ years of experience with Wintel technology
• Experience with management, configuration and patching of AIX, MS Windows, Linux operating systems
• 5 + years of experience with automation and orchestration tools for recovering applications at alternate locations
• Experience in developing scripts that enable automation and minimize the manual effort in recovering applications
• Experience developing business impact analysis documents
• Strategic mindset to lead recovery strategy planning efforts
• Demonstrated ability to coordinate complex integrated disaster recovery exercises
• Thorough knowledge of data management in order to assist in the preparation of recovery procedures
• Strong ability in building effective relationships with clients and colleagues

Preferred Qualifications & Certifications

• VM Ware VCP5-DCV
• Zerto Certified Professional: Enterprise Engineer
• Zerto Certified Professional: Azure
• Zerto Certified Associate: Foundation
• Ability to develop automation scripts
• Strong understanding of Ransomware recovery and architecture of Isolated Recovery Environments
• Subject matter expertise in IT Disaster Recovery with a minimum of 5 years of Disaster Recovery experience

Primary Responsibilities

• Stay current on supported technologies through various training opportunities
• Identify opportunities to enhance processes, procedures and policies relating to administrative function
• Participate in on call rotation
• Provide accurate and timely updates to work
• Improve the service offered to our business partners
• Proactively work on continuous improvement by identifying cost reductions and productivity improvements
• Create measures for successful execution, including policies, processes, procedures, and controls
• Implement, enforce, and improve policies, processes, procedures, and controls
• Maintain system landscape documentation
• Ensure effective administration of, and compliance with, all internal processes, procedures, and controls
• Communicate effectively up and down the organizational hierarchy
• Implement continuous improvement measures and initiatives
• Monitor and work on issues
• Research, evaluate and recommend applications
• Monitors, troubleshoots, and maintains systems / hardware / software and uses remote monitoring tools
• Monitors usage of shared resources, and works with appropriate engineers to resolve issues related to malfunctions
• Coach others
• Analyze project requirements and accordingly provide technical and functional recommendations
• Maintain and enhance enterprise storage and backup environments that are on-premises and in the cloud by identifying technology / process improvements
• Diagnose, troubleshoot, and resolve storage and backup related incidents either hardware or software related
• Maintain knowledge of vendor technology and solutions
• Professional level understanding of a wide variety of systems and how they interact as to provide a complete service to the customers that meet business requirements
• Provide support of enterprise backup solutions, disaster recovery and high availability
• Develop reporting of storage utilization, capacity, and trending
• Track backup job success / failure with a goal to minimize failures
• Maintain and enhance related computing environments and platforms such as cloud and on premise virtual and physical server hardware, operating systems, applications software, and all configurations
• Demonstrate professional level experience in diagnose, troubleshoot, and resolve: hardware, software or other problems, and correct when necessary
• Monitor the performance of computer systems and hardware
• Coordinate and implement appropriate security measures to protect data, software, and hardware • Lifecycle and Asset management when appropriate

Minimum Qualifications

• Bachelor's or technical degree in related field or equivalent experience
• 5+ years' experience in Infrastructure administration as it relates to the hardware and software components that align to technologies supported at Southern Glazers
• Excellent verbal / written communication skills
• Expertise to analyze and solve problems, think outside of the box, and grasp technical concepts
• Strong ability to combine information or data to find relationships among seemingly unrelated events
• Self-starter / motivated
• Delivers results
• Change agent
• Strong attention to detail
• Ability to diagnose when a system or environment has a problem, issue or fault and resolve
• Ability to create, read, analyze, and interpret technical diagrams and written procedures
• Strong team player who can work across multiple functions
• Familiarity with ITIL concepts

Agile Delivery Values

• Openness - Team and stakeholders agree to be open about all work and challenges
• Commitment - Personally commit to achieving the goals of the team
• Respect - Respect your team members to be capable and independent
• Courage - You have courage to do the right thing and work on tough problems
• Focus - Everyone focus on the work in the sprint and the goal of the scrum team. Rise and fall as a team

Physical Demands

• Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or mobile device
• Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, squatting, and stooping
• May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

EEO Statement

Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.