Senior/Staff Front-End Engineer, Otter - New York, NY

Who we are 

Otter offers a wide range of software and hardware solutions for restaurants. Some examples include unifying all orders across platforms (Uber Eats, Doordash etc), QR code ordering, POS, Kiosk, printers etc. The wide range of products brings an interesting set of complexity in terms of discovery and risks to reduce.

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs  succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. 

What you’ll do

We are seeking a talented Front End Engineer to join our Money Engineering team in New York. In this role, you will be responsible for building intuitive and user-friendly interfaces for payments and billing solutions, catering to both B2B and D2C businesses. You will maintain and enhance our payment SDK and develop financial products to help restaurants understand their cash flow. The ideal candidate will have a strong background in front-end development, a keen eye for design, and a passion for creating seamless user experiences in the financial technology sector.

You will work with technologies like TypeScript, React, GraphQL, Apollo, and more. And we’re constantly innovating and enhancing our stack - your feedback will help us improve!

Your role will encompass a diverse range of responsibilities, including: 

• Collaborate with Product Managers, Designers, and Backend Engineers to conceptualize and build new features for our growing customer base.
• Participate in and provide feedback on the design process to build beautiful & productive UI.
• Produce high-quality code that supports real-time experiences.
• Actively own features and define their long-term health, keeping reliability and scalability at the forefront of technical designs.
• Work with other engineers from various teams across verticals and review code.
• Build reusable components and libraries for integration across products and scale.
• Improve and monitor web performance through techniques such as user instrumentation of Core Web Vitals, memory, and bandwidth optimization.
• Continuously improve the security of our most impactful user flows.

What we’re looking for

• 7+ years of industry software engineering experience developing and shipping beautiful applications, both for real-time and non-real time use cases.
• Experience working with React and Typescript.
• Ideally, experience working with payment systems and different payment methods across different regions.
• Strong command of the full life cycle of shipping web applications, from design and implementation to testing and deployment.
• Strong communicator who can explain complex topics to other engineers, designers, product managers, and support personnel.
• Strong frontend fundamentals: integration testing, design patterns, client-side storage, responsiveness, web vitals, etc.
• Bachelor's degree in Computer Science, Engineering, or related field, or equivalent training, fellowship, or work experience.

Why join us 

• Growing market: You’ll be focused on an $80 billion market that’s projected to reach at least $500 billion by 2030 in the US alone. 
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. 
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customers’ success.

What else do you need to know 

This role is based in our New York office location. 

We believe that people do their best work when they are together. As a company, we’re in the marketplace of ideas and innovation. When you’re constantly innovating, changing how an industry works, inventing new products and processes - and we are doing all these things - we believe we’re better as a team in-person. That’s why all of our teams (except for our field-based roles) are now working from one of our office locations 5 days a week. Looking forward to sharing more about a Career of Substance at City Storage Systems. 

Ready to join us as we serve those who serve others? 

#LI-Onsite