Senior/Staff UX Design Researcher (R2280)

What you'll do:

• Partner with product program and business teams to solve for customer needs. 
• Participate in V-BAT flight operations to identify points of friction, optimize workflows and enhance the user experience of our products through UX research 
• Synthesize UX research findings into actionable plans for UX Designers, front-end developers and human factors engineers 
• Contribute to the prioritization of features and capabilities based on assessment of user needs 
• Design low-fidelity mockups and rapid prototypes for user testing and iteration. 
• Collect and synthesize user feedback from V-BAT flight operations 
• Conduct competitive and industry research to understand the needs, pain points, and use cases of our customers. 
• Other duties as assigned. 

Required qualifications:

• You have delivered as part of a product design team and are skilled in UX research and/or usability testing. 
• 3+ years professional design experience, or relevant research and engineering experience. 
• Ability to work cross-functionally with ease. 
• Strong knowledge of and passion for user-centered design principles. 
• Experience designing user experiences, from mockups to functional prototypes. 
• Strong communication and presentation skills 
• Demonstrated record of working hard, being a trustworthy teammate, holding yourself and others to high standards, and being kind to others. 
• Creative and excited about working on products to further the Shield AI mission. 

Preferred qualifications:

• Master's degree in HF, UX, HCI or similar.
• Experience with real-time systems (gaming, robotics, etc.)


#LI-AC1