server - food and beverage services

Work setting

• Restaurant

Responsibilities

Tasks

• Must be of legal age to mix and serve alcoholic beverages
• Address customers' complaints or concerns
• Prepare and serve specialty food at customers' tables
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Enforce provincial/territorial liquor legislation and regulations
• Advise on menu selections
• Balance cash and record sales
• Clear and clean tables, trays and chairs
• Describe and advise on wine selection
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Order and maintain inventory of wines and wine glassware
• Perform sensory evaluation of wines
• Serve food and beverages
• Supervise other servers and bussing staff
• Take orders and relay to kitchen and bar staff
• Schedule staff
• Train staff
• Assist clients/guests with special needs
• Provide customer service

Supervision

• 1 to 2 people

Credentials

Certificates, licences, memberships, and courses 

• Smart Serve
• Safe Food Handling certificate

Experience and specialization

Computer and technology knowledge

• Point of sale system

Cuisine specialties

• Mexican

Additional information

Weight handling

• Up to 13.5 kg (30 lbs)
• Up to 23 kg (50 lbs)

Own tools/equipment

• Uniform