Service Account Manager

At Trane Technologies and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Job Summary:

Trane in San Antonio, TX is hiring for an Account Manager in Service to join our team. In this role, you will be responsible for developing long-term customer relationships with building owners to maximize account penetration and customer retention with contractor and consulting engineer/architect accounts. You will provide knowledge and consultation in the form of developing HVAC system related solutions for customer problems, including financial and performance-based consideration. Your focus will be on providing customers a total solution for the most energy efficient buildings.

Responsibilities:

• Determine needs, develop and execute an account specific business plan to identify the long term, mutual support requirements required to facilitate a strong, profitable and successful partnership.
• Convert leads into opportunities by assigning the appropriate sales process, identifying the required project team members, making assignments, and communicating the next steps in the process.
• Gather and validate preliminary information and perform facility walkthrough, construction plan review or other requirements.
• Responsible for project take-off, selection, proposal pricing and selling strategy, and integration of equipment, controls, and services.
• Assist customers in answering technical questions on HVAC systems, Trane products, and system application alternative, controls, installation, operation, maintenance, and problem resolution.
• Travel to customer job sites is required, which may include outdoor work and/or work in mechanical/equipment rooms. During the site visits, the employee may be exposed to variable weather conditions; moving mechanical parts; heights, and other variable environmental conditions based on location.

Qualifications

• Bachelor's degree in engineering, engineering technology, business or equivalent from a four-year college or university preferred; completion of the Trane graduate training course, or equivalent combination of education and experience.
• Minimum three (3) years of solution sales experience in HVAC and control systems as well as related service agreements.
• Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to:
  • DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.