Service Administrator

External Description

Raymond West is seeking an experienced customer service-oriented Service Billing Administrator. This position will input billing information and invoice the customer.

Billing Administration responsibilities include but are not limited to:

• Taking calls from internal customers
• Entering data accurately and efficiently
• Process and close invoices
• Rebill requested invoices
• Follow up on returned and denied claims
• Other duties as requested

This position requires extensive detail orientation, great organizational skills, flexibility, and clear and efficient communication with customers and RW employees. Multi-tasking skills are critical in this position. Additionally, this requires a person with a 'very kind and positive' but 'assertive' personality. This person must also demonstrate a 'can do' attitude in order to assist the various personnel at this branch. Some overtime may be required.

Experience and Skills

• At least 3+ years prior office administration experience
• Experience answering a multi-line phone system
• Prior billing experience is a plus
• Must be able to type at least 35 wpm
• Be able to file records accurately and demonstrate clear, accurate and professional verbal and written communication skills.
• Must be computer literate and be able to demonstrate good working knowledge of Word, Excel and Outlook
• Additionally, candidates must be able to operate standard office equipment (such as phone systems, faxes, copiers, etc.)
• Qualified candidates must have a high school diploma or GED and be able to pass a pre-employment drug screen.
• Qualified candidates must list applicable work history for consideration for this position

Physical requirements include but are not limited to:

Ability to answer phones, communicate clearly via phone and two-way radio, hear with or without aid, sit for long periods of time, type, sight with or without aid, bend, lift up to 35lbs periodically, stoop, push, pull, reach and grab.

Pay Range:

• $18.00-$21.00 DOE

Apply on-line via the submit resume button provided.We are an equal opportunity employer and encourage all qualified persons to apply. We encourage qualified military veterans and persons with disabilities to submit their resume on line.We are a drug free company.

This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.