Service Delivery Design and Engineering Specialist

Company Description
Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 133,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
Zayo is seeking a highly motivated and experienced DIA/IP Engineer to join this team and gain experience as an individual contributor in many areas of engineering as part a Tier 1 service provider. This individual will be responsible for gathering engineering information, creating/updating designs, equipment logistics, and dispatching field engineers with a detailed statement of work. Other responsibilities may include network optimization and processing customer disconnects and change orders.
Responsibilities

• Engineer is responsible for managing and completing projects as assigned in a timely manner. Majority of projects will be related to new service engineering, but special projects may include network audits, network configuration/inventory verification, the creation of network tools & reports, and other projects as assigned.
• Engineer will be responsible for creating and updating network documentation and drawings. Candidate should have strong Visio and written skills. Candidate should be detail oriented and a great deal of attention to detail and accuracy.
• Coordinate moving deployable equipment between markets and maintain accurate stocking levels. Replenish inventory as stocking levels pass thresholds to ensure equipment availability for the growth of production network.
• Undertake any other ad hoc duties as deemed appropriate by the appropriate Manager / Director.
• Willingness to drive towards a goal and do what it takes to get a job done, which may include off hours and weekend work.

Qualifications

• Bachelor of Science degree (B. S.) or equivalent from four-year University or technical school
• 2 to 4 years related experience
• Working knowledge of the Layer 2 and Layer3 networking including STP, G.8032, MPLS/VPLS, and VLANs.
• Strong understanding of Microsoft Office, Salesforce, Metesolv (M6), Visio as these applications are critical for day to day functions.
• Comfortable working with equipment such as Cisco, Juniper, Accedian, Cyan and other carrier-class hardware.
• Great organization skills are a must.
• Knowledge of the MEF service specifications and terminology is a huge plus.
• Good understanding of CWDM, DWDM networks and Optical standards.
• Ability to manage a high-volume workload efficiently and effectively, while maintaining a precise attention to detail in an interrupted work environment.
• Solution oriented analytical problem solving skills.
• Self-initiated to gain the knowledge necessary to perform job duties at a high level in a technically changing environment.

Base pay range: $64,700 - $86,300, commensurate with experience
Benefits, Rewards & Wellness

• Excellent Health, Dental & Vision Insurance
• Retirement 401(k) Savings Plan
• Fitness membership discounts
• Generous paid time off policy including paid parental leave

Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.