Service Engineer, Powertrain

The Company:

Faraday Future (FF) is a California-based mobility company, leveraging the latest technologies and world’s best talent to realize exciting new possibilities in mobility. We’re producing user-centric, technology-first vehicles to establish new paradigms in human-vehicle interaction. We’re not just seeking to change how our cars work – we’re seeking to change the way we drive. At FF, we’re creating something new, something connected, and something with a true global impact.

Your Role:   

As part of the Technical Service Engineering team, you’ll be working with some of the industry’s brightest minds to provide technical services such as diagnosis, vehicle maintenance, powertrain, and other repair and servicing procedures related to Faraday Future vehicles. Technical support is focused on supporting iterative improvements to service processes and product optimization, which are driven by ongoing data analysis and monitoring operations. You’ll ensure the needs of our FF Users and our internal company targets are met by providing an exceptional User-centric experience. You will independently monitor an assigned area of responsibility for improvements and potential issues occurring on all FF vehicles. Additionally, you will independently identify, define, and evaluate emerging issues that have no known solution and analyze and interpret such information to develop and evaluate for timely field fix repair solutions. The goal is the timely and effective resolution and communication of product issues to all FF stakeholders.  

Key Responsibilities:

• Effectively work to document all User-vehicle interactions properly and completely
• Manage the Technical Specialist(s) supporting the Powertrain Service team 
• Display and maintain a high knowledge level of high voltage, low voltage, and general electric vehicle systems ongoing  
• Advise other job-related stakeholders - Development, Warranty, Parts, Environmental, Customer Relations, Public Relations, Marketing, etc., on drivetrain related topics  
• Effectively present/communicate all findings related to technical problems and collaborate with other service team members and leadership to provide frequent project updates  
• You will issue reliable, correct, high quality, written and verbal technical reports, service bulletins, repair procedures, communications, and reports internally and externally facing  
• Contribute ongoing to overall service, process, and product improvements  
• Possess the ability to think quickly, problem-solve, and pivot flexibly as needed in a busy, fast-paced environments
• Comfortable multitasking, organizing projects, and successfully meeting KPIs on time and within budget  
• Demonstrate attention to detail and passion for contributing to seamless luxury User experiences  
• Have a passion for sustainable transportation and for revolutionizing the automotive/ mobility industry

Basic Qualifications:

• AS/BS with 7+ years experience in Automotive, Electrical, Mechanical Engineering or 10+ years equivalent industry work experience 
• Hands-on capability/skills to service all FF products  
• Knowledge of high voltage systems, low voltage systems, motors, controllers, etc  
• Excellent written and verbal communication skills  
• Ability to use computer applications such as Microsoft Office as well as learn proprietary DMS software   
• Ability to travel to support the field/mobile service team or perform investigations as needed  
• Valid driver’s license 

Preferred Qualifications:

• BS/MS degree in Automotive, Electrical, Mechanical Engineering or equivalent   
• ASE or other OEM Certification(s) - Master Technicians Certification  
• Proven expertise with vehicle diagnostic equipment and troubleshooting problems on EVs or similar products  
• Experience in luxury automobile repair environments  
• Previous experience with luxury OEMs   
• Knowledge of Over the Air software update  

Annual Salary Range:

($95,000 to $120,000 DOE), plus benefits and incentive plans

Perks + Benefits

• Equity grants for every employee
• Healthcare + dental + vision benefits (Free for you/discounted for family)
• 401(k) options
• Relocation assistance + reimbursement
• Casual dress code + relaxed work environment
• Culturally diverse, progressive atmosphere
• “Soul of Faraday” community outreach team

Faraday Future is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.