Service Management Developer

Company Summary

DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America's First Smart Network™.

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.

Department Summary

Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our people play vital roles in connecting consumers with the products and platforms of tomorrow.

Job Duties and Responsibilities

Key Responsibilities:

• Developing solutions using ServiceNow as the framework
• Understand the system scope and objectives
• Follows detailed specifications for application builds
• Participates in grooming and US creation. Implements User Stories
• Responsible for coding, testing, debugging, and creating technical documentation
• Technical knowledge and responsibility of all phases of applications systems analysis and programming
• Understands the business value or function for which the application is designed
• Instructing, directing, and checking the work of other technical team members
• Experience with programming languages and databases including J2EE, Scripting, JSON, SQL
• Experience building scoped applications
• Experience in Integration to other applications

Skills, Experience and Requirements

Education and Experience:

• 1+ years development experience in the ServiceNow platform (in Utah or newer versions)
• Experience in creating workflows in Flow Designer for catalog items and automation efforts
• Working knowledge of TSM & FSM modules
• Experience in Portal development

Skills and Qualifications:

• Understanding of REST APIs and credential management
• Strong understanding of ServiceNow platform components, including Service Catalog, Incident Management, Problem Management, Change Management
• Experience with ServiceNow development tools such as Workflow Editor, UI Policy, Business Rules, and Client Scripts
• Knowledge of ServiceNow APIs and integration methods (REST, SOAP, JSON, etc.)
• Ability to translate business requirements into technical solutions and effectively communicate with stakeholders at different levels
• Strong analytical and problem-solving skills with a keen attention to detail
• Ability to work both independently and collaboratively in a team environment
• Participate in the full software development lifecycle, including design, development, testing, and deployment
• Create and maintain technical documentation, including specifications, system design documents, and test plans

Salary Ranges

Compensation: $63,150.00/Year - $90,000.00/Year
Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.