Service Project Manager

General Information:

For our BU Grid Automation in Madrid, we are looking for a Service Project Manager for Battery Energy Storage System.

Your Responsibilities:

• Manage warranty and SLA from PAC/FAC to the End.
• Be responsible of financial results of the project.
• Manage project risks.
• Leading Handover together with Lead Engineering assuring the complete handover package transferal.
• Coordinate cross-functional resources (Service Engineers, R&D, Engineering)
• Coordinate suppliers for supporting activities (finding resolution path, deliver components)
• Act as main contact point for customer.
• Manage weekly call for cases status progress.
• Tracking status update of cases.
• Be responsible for LL sharing with the organization.
• Collaborate with the service engineering team to finalize and manage spare parts stock and time schedules for the planned maintenances.
• Ensure the project follows and complies with company health, safety, and environmental policies

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• Preferred 3-5 years of work experience in equipment installation, coordinating activities with customers, suppliers and assigned team;
• Knowledge of Office365 (Excel, SAP, Microsoft Project);
• Good knowledge English language.
• Flexibility, proactivity, result-oriented and problem solving.
• Degree or Master degree in Management Engineering or Engineering;