Service Technician

Company Description

At Indmar Marine Engines, we are dedicated to designing, manufacturing and selling high quality inboard marine engines that deliver a mix of unrivaled performance, meticulous craftsmanship and ground breaking innovations. We believe our employees and the different perspectives that they bring to the business are the driving force behind our success.

Job Description

Indmar is seeking an experienced Service Technician to join our team at the Northwest location in Clarkston, WA. The ideal candidate has a strong mechanical background in marine, automotive or industrial engine maintenance. Candidates should have a working knowledge of Microsoft Office (Excel, Outlook & Word) and experience with an ERP system is preferred. Candidate must have at least 3 years of direct engine experience, a valid driver's license and reliable transportation. Below is a complete list of job responsibilities and required skills.

This is a full-time hourly position, no overtime unless necessary. Work schedule is 8:00am - 5:00pm Monday-Friday. The rate of pay is $19-26/hr based on experience. Indmar offers a competitive salary, affordable health benefits, paid time off and a retirement savings plan. Indmar is an Equal Opportunity Employer.

DUTIES AND RESPONSIBILITIES:

• Pre-delivery inspection and delivery of production engines on daily/weekly basis.
• Support daily testing of production engines.
• Assist in new product installation.
• Troubleshoot and inspect customer's equipment by visual inspection, and by the use of testing and diagnostic equipment to determine root cause of concerns.
• Remove, repair or replace components or parts on engines, hydraulic systems, electrical systems and fuel systems. Minor assembly as needed. Repairs must meet or exceed the expectations of the Field Service Supervisor and the customer.
• Provide detailed and accurate reporting including service reports, field reports for travel repairs and weekly reports identifying production issues.
• Provides technical support to dealerships and OEM’s as needed.
• Provide support at OEM camps and events.
• Process transfers and enter warranty information using ERP system.
• Communicate regularly with Customer Service department to relay customer concerns and troubleshooting needs.
• Maintain warehouse facility.
• Safe operation of a forklift to transport engines and engine parts.
• Transport engine and engine parts and components as needed using company vehicle.

Qualifications

KNOWLEDGE AND SKILLS:

• Strong mechanical background with the ability to diagnose, troubleshoot and repair engines.
• Must have own tools.
• Ability to read and understand parts books, service manuals and electrical and hydraulic schematics.
• Technician should be able to safely rig or hook for lifting a part or component of an engine.
• Strong problem-solving skills with the ability to think and work their way through difficult projects or problems. 
• Ability to communicate effectively, both verbally and through written communication.
• Proficient computer skills with working knowledge of Microsoft Office. Experience with ERP system is desired.
• Ability to safety operate a forklift. Must pass internal certification process.
• Must be motivated with the ability to work effectively with little supervision and oversight.
• Must have a valid driver’s license and clean driving record. A motor vehicle report will be ran annually.

EDUCATION AND WORK EXPERIENCE:

• High School graduate or GED.
• Minimum of 3 years direct engine experience in a manufacturing or related environment.

ENVIRONMENTAL CONDITIONS: Very hands on. Noise from engines. Office and shop environment.

PHYSICAL EFFORT: Must be able to lift 50 pounds consistently.

SAFETY EQUIPMENT REQUIREMENTS: Safety glasses; hearing protection

Additional Information

Salary:

• $19.00 - 26.00 per hour based on experience

Experience level:

• 3 years of direct engine experience 

Schedule:

•  This is a full-time position, the work schedule is

Monday - Friday 8:00am - 5:00pm

Education:

• High school or equivalent (Required)

License/Certification:

• Must have a valid Driver's License and own reliable transportation