ServiceNow Developer II

Ball Aerospace is powered by endlessly curious people with an unwavering mission focus. We pioneer discoveries that enable our customers to perform beyond expectation and protect what matters most. We create innovative space solutions, enable more accurate weather forecasts, drive insightful observations of our planet, deliver actionable data and intelligence, and ensure those who defend our freedom go forward bravely and return home safely.
At our core, we're passionate, committed people who believe together we can achieve extraordinary things. We work collaboratively with each other, our customers and partners to solve the world's greatest challenges. That means listening to one another, providing feedback and partnering across all levels. We value our inclusive culture where everyone is heard equally and creativity thrives. Each team member is fully invested in our mission and we bring an energy to work every day that propels our business and motivates us all to Go Beyond.®
For more information, visit Ball Aerospace Career Site or connect with us on LinkedIn , Facebook , Twitter or Instagram .
The Operations Strategic Capabilities Unit plays a fundamental role in enabling efficient business and program execution - from technologies and investments to supply chain, manufacturing and test operations, facilities management, and information technology services.
ServiceNow Developer II
What You'll Do:

• Configuration/Customization of the ServiceNow platform, including creating workflows.
• Build service requests from customer requirements including requests, request items and tasks using workflows (manage data flows from the customer to the support teams providing the service).
• Use scripting tools and ServiceNow functionality to automate rote tasks fulfillment in ServiceNow.
• Perform integrations and process automation using ServiceNow Orchestration.
• Load, manipulate and maintain data between ServiceNow and other systems.
• Thorough understanding of ITIL/ITSM processes.
• Perform system and integration testing with sample and live data Monitor health, usage, and overall compliance of the application.
• Hands-on design, development, and deployment experience with the ServiceNow platform.
• Collaborate with team members and business users to clarify requirements and confirm design/implementation.
• Follow set coding best practices and standards.
• Foster a collaborative and team-oriented environment.
• Adhere to the system development life cycle (SDLC) processes.
• Test and debug team solutions.
• Participate in on-call rotation to troubleshoot and prioritize Incidents assigned to team.
• Document processes/solutions/fixes in Knowledge Base.
• Maintain a regular and predictable work schedule.
• Establish and maintain effective working relationships within the department, the Strategic Business Units, Strategic Capabilities Units and the Company. Interact appropriately with others in order to maintain a positive and productive work environment.
• Perform other duties as necessary.

What You'll Need:

• Bachelor's in Information Technology or a related technical field plus 5 or more years related experience.
• Each higher-level degree, i.e., Master's Degree or Ph.D., may substitute for two years of experience. Related technical experience may be considered in lieu of education. Degree must be from a university, college, or school which is accredited by an agency recognized by the US Secretary of Education, US Department of Education.
• Excellent analytical, problem solving, and collaborative skills.
• Experience in CMDB, Discovery and integration with other external modules.
• Experience with ServiceNow modules (e.g., IRM, SAM, HAM, ITSM, etc.).
• Hands-on experience in Glide and Jelly Scripting, Java Script, HTML, XML, & AJAX.
• Has experience with Integrations with 3rd party tools using (web services, SOAP, email, MID, etc.).
• ServiceNow administration experience.
• ServiceNow experience.
• Hands-on experience developing using JavaScript.
• Hands-on experience working with relational databases.
• Hands-on experience with web UI development technologies that include HTML, CSS, and AJAX.
• Knowledge of one or more of the following: HTML/CSS, AJAX, Jelly, JSON, AngularJS.
• ServiceNow Certified Application Developer a plus.
• Experience utilizing Agile/SCRUM Methodologies.
• Understanding of the systems development life cycle (SDLC) processes.

Off-Site Work Environment: This position may be performed remotely, typically at the employee's home, and may require periodic work at a specified Ball location. Travel/commute to various Ball and/or customer locations at times when not "home based" may be required.
Working Conditions:

• Ball Aerospace is a drug-free workplace, which is imperative to the health and safety of all employees and is required as a condition of receiving contracts from federal agencies. Please remember that regardless of the legalization of marijuana in Colorado and other states, possession and use continues to be illegal under the federal Controlled Substances Act. This includes the use of some CBD products. A post-offer, pre-employment drug test is a condition of employment.
• Work is performed in an office environment, laboratory, cleanroom, or production floor.

Relocation for this position is not available.
Compensation & Benefits:

• HIRING SALARY RANGE: $89,000 - $120,500 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)
• This position includes a competitive benefits package. For details, copy and paste https://bit.ly/3pNSnxv into your browser or visit our careers site.

US CITIZENSHIP IS REQUIRED
Ball Aerospace is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
#LI-LO1