ServiceNow Developer - Remote

Who We Are

BankUnited (NYSE: BKU) is a national bank headquartered in Miami Lakes, Florida with banking centers in Florida, the New York metropolitan area and in Dallas, Texas. BankUnited has two subsidiaries, Pinnacle Public Finance headquartered in Scottsdale, Arizona and Bridge Funding Group headquartered in Hunt Valley, Maryland. We pride ourselves on our entrepreneurial and collaborative culture encompassing the best minds, the brightest talent and the boldest decision makers.

BankUnited is ranked #4 as one of America's Most Trusted Companies in the Banking industry and is honored to have been included on the Newsweek and Statista America's Most Trusted Companies Award List!

Our Culture

At BankUnited, we foster an inclusive environment where all employees have the opportunity to advance, grow and achieve their goals. Our rally cry is to GO FOR MORE™, a call to action to go above and beyond to provide the best customer experience to every client.

Why BankUnited

Working for BankUnited offers you exciting challenges and opportunities to advance your professional development, while empowering you to deliver and be your best. We strive to provide a competitive benefits plan to our employees and are proud to have been awarded HEALTHIEST EMPLOYER by the South Florida Business Journal for three consecutive years since 2020.

As a company, we believe we are only as successful as our people and are committed to providing training and innovative resources that prepare you to reach your full potential. That's why in addition to tuition reimbursement, we provide our employees with exciting courses and training through our own GO FOR MORE™ Academy.

If you thrive in a fast-paced collaborative work environment, Apply Now and start your journey with BankUnited today!

Job Description

SUMMARY: Develop, maintain and expand custom developed ServiceNow scoped applications utilizing the Now Platform with focused on App Dev Engine. This will include front and back end components connected to a blended technology stack and also focus on interconnecting ServiceNow applications/functions into other ServiceNow applications as well as legacy systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.

• PRIMARY RESPONSIBILITIES: * Deliver high-quality consulting services to install, configure, and integrate software products from ServiceNow * Develop custom software / scoped applications and solutions as required through scripting and software development using App Engine + Flow Designer * Prepare technical documentation as specified in customer contracts and as internally required * Write/create custom business rules, client scripts, script includes, UI policies, ACL's, data policies, UI scripts * Troubleshoot basic configuration/script issues * Attend requirements review and validation sessions as required * Participate in scrum ceremonies
• SECONDARY RESPONSIBILITIES: * Build on current platform knowledge by learning new modules and broadening skillset * Maintain current certifications, keep up to date on all Delta releases * Support the development and growth of the scoped applications

EDUCATION and/or EXPERIENCE

• BA/BS Degree education preferred
• 2-4 years developing scoped applications on the ServiceNow platform
• Strong working knowledge with configuration and customization of solutions in one (1) or more of the following specializations:
• ServiceNow Mainline solutions/Application(s) (ITSM, ITBM, CSM, HR, ITOM, etc)
• Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap)
• Experience with the NOW Mobile applications and Mobile studio for both Android and iOS devices
• Experience with Virtual Agent implementations and understanding of NLU (Natural Language Understanding) and NLP (Natural Language Processing)
• Experience with 3rd Party Integrations Development (Connectors, REST, SOAP, MID Servers, etc)
• Experience with SSO (Single-Sign-On) and MFA (Multi-Factor-Authentications) solutions like OKTA, Microsoft Azure AD
• Strong working experience with JavaScript and ServiceNow JavaScript API's
• Working proficiency in the following skills are encouraged:
• Web service proficiency (REST, SOAP) as well as XML and JSON knowledge
• Experience with ServiceNow development methodology and the Now Platform including AppDev Engine, Flow Designer, Integration Hub, Mobile Studio, and Automated Test Framework
• Practical knowledge or experience with Operating Systems (Linux, Windows)
• Experience in multiple application architectures and supporting technologies
• Experience with scripting languages such as PERL, JavaScript, Python, and Shell
• Working knowledge of AWS, Infrastructure as Code, and DevOps preferred
• Knowledge in ITIL foundations with the ability to relate concepts to implementation strategies

CERTIFICATES, LICENSES, REGISTRATIONS:

• ServiceNow Certified System Administrator required
• ServiceNow Certified Application Developer required
• ServiceNow Mainline Implementation Certification (ITSM, CSM, HR) preferred
• ITIL v3 or v4 Certification preferred

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