ServiceNow Junior Developer

Passionate about precision medicine and advancing the healthcare industry?

Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

Tempus is looking for a ServiceNow Junior Developer to join our IT & Enterprise team. In this role, you will be responsible for the development and maintenance of ServiceNow and a key stakeholder in its architecture.You must be a team-oriented individual, with proven ability to execute both collaboratively and independently. You will work closely with Technology and Business teams to develop and enhance ServiceNow capabilities. 

What You’ll Do:

• Work in an agile environment to maintain and enhance the Tempus ServiceNow platform
• Work with functional teams to develop solutions in ServiceNow, and coordinate support and development efforts within Technology and Security Teams
• Support ServiceNow platform and associated applications
• Develop ServiceNow enhancements and modifications to existing applications such as ITSM, CMDB
• Create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs, including advanced scripting of each
• Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow
• Create and Configure dashboards and reports
• Identify opportunities for ServiceNow to improve business processes and identify technical solutions to business problems and goals
• Facilitate requirements gathering and document requirements
• Maintain documentation and Release Notes

Qualifications: 

• Bachelor Degree in a similar technical discipline or comparable experience
• 0 to 2+ years of hands-on ServiceNow administration experience with solid understanding of ITSM modules
• Proven ability to work independently and as a team member
• Ability to display agility through adapting to changing demands and shifting priorities
• Capable of writing meaningful, useful documentation and tests
• Experience with web technologies (JavaScript, XML, HTML, AngularJS, Restful API, PowerShell etc.) developing on the ServiceNow platform
• Competency in IAM, ITSM and CMDB concepts and methodology
• Proven experience in requirements gathering and identifying opportunities for ServiceNow to improve business processes and drive adoption
• Ability to articulate technical solutions to a non-technical audience
• Familiar with Service Oriented Architecture and web services integration (SOAP, WSDL, REST)

Preferred Qualifications:

• Experience integrating ServiceNow and any of the following - OKTA, Airwatch, Slack, Jira, Google Workspaces
• ServiceNow System Administrator and/or Application Developer Certification