ServiceNow Solutions Engineer (Sales Engineer)

About RapDev
We specialize in modern ITOM & DevOps ServiceNow delivery. Our experienced team of SREs and DevOps engineers powerfully brings together these two ecosystems to drive better observability, availability, and deployment velocity across your organization.
About the Job
Rapdev is seeking a highly skilled pre-sales Solutions Engineer to join our ServiceNow Sales team. In this role, you will be responsible for providing technical expertise and guidance to customers and prospects, helping them understand and utilize the full range of RapDev's services to maximize the value of their ServiceNow platform. You will work closely with the sales team, customers, and technical staff to design and implement customized solutions that meet each customer's unique needs.
Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field
• 5+ years of experience in a presales or technical sales role, preferably in the software industry
• Hands-on experience with ServiceNow solutions and a strong understanding of use cases and value propositions
• Excellent presentation and communication skills, with the ability to convey technical concepts to a non-technical audience
• Strong problem-solving skills and the ability to think creatively to develop customized solutions
• Ability to work independently and manage multiple projects and priorities
• Strong collaboration and team-oriented mindset
• Commitment to ongoing learning and professional development

Responsibilities

• Collaborate with the sales team to identify and qualify new opportunities and develop a deep understanding of customer needs
• Conduct in-depth technical presentations and demonstrate unique expertise in achieving the value of ServiceNow's solutions in production and at scale
• Design and propose customized solutions that leverage ServiceNow's products and RapDev services to meet customer needs
• Lead technical discussions with customers and prospects, answering questions and providing guidance on technical features, functionality, and integration
• Conduct hands-on proof of concept testing and product evaluations to demonstrate the value of ServiceNow's solutions
• Develop technical content and collateral to support sales and marketing initiatives
• Act as a subject matter expert on ServiceNow's solutions and stay up-to-date on industry trends and competitive offerings
• Continuously learn and improve technical knowledge of ServiceNow and supporting technologies
• Work collaboratively with the sales, marketing, and engineering teams to ensure successful customer outcomes

Benefits

• 100% Employee Healthcare Coverage (Medical, Dental & Vision)
• Retirement Plan (5% 401k Match, IRA)
• Unlimited Paid Time Off (4-week minimum) (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Fitness and Commuter Subsidies available
• Hybrid Work Opportunities
• Equity (no vesting period)
• Relocation Assistance
• SL & LT Disability
• Visa Sponsorship