Services Partners Manager

Services partners are a critical part of the Airtable customer journey, as they help clients get more from Airtable through solution design, implementation, training and ongoing support. They are critical to unlocking the full potential of the Airtable Connected Apps Platform for existing and potential customers. 

As the Services Partner Manager, you will be working closely with the Head of Partnerships, Partner Marketing, Sales, Solutions Engineering, Customer Success, Support, and Services teams to drive partner success. 

You will focus on partner recruitment, enablement, co-selling, demand generation and services delivery.  You’ll help identify and recruit partners based on their focus of enterprise capabilities, capacity, key vertical coverage that accelerates the creation of golden datasets within Airtable and regional reach.  Additionally, you’ll work closely with strategic partners to ensure they are enabled and optimized around Airtable services delivery to ensure they build best in class customer solutions that drive meaningful business outcomes.  You will also build industry-leading relationships with your Partners built on integrity, transparency and joint accountability. 

You will also enable internal teams such as Sales, Marketing, Customer Success, Solutions Engineering, and Services teams to ensure they understand the value of services partners and how they can engage them to help our customers. 

As we grow you will be a critical part of building out our partner playbook and growing the team as we expand internationally.  

• Work closely with the Head of Partnerships, Partner Marketing, Sales, Solutions Engineering, Customer Success, Support, and Services Team to execute and collaborate on the strategy for successfully building the components of an Airtable services partner ecosystem.
• Recruit, onboard, enable, manage, and optimize a portfolio of strategic services partners that will deliver best in class services to customers and drive net new opportunities 
• Build and prioritize a list of strategic services partner prospects 
• Drive enablement with partners externally through our training and accreditation process while also training Airtable teams internally on the value of partners and how to work with them
• Work closely with the pre and post sales teams to ensure optimized experiences with services partners as they sell and deliver customer services engagements 
• Optimize internal process and operations around onboarding and management of our strategic services partners
• Ensure executive and management alignment between the partner and Airtable leadership teams

• 3-5+ years business development / partnerships experience, managing services partnerships across B2B SaaS platforms (experience working with enterprise centric partners with practice areas in app development, digital transformation and integration services is a plus)
• Proven experience working enterprise partnerships with consulting and services companies that deliver app building experiences and digital transformation capabilities for enterprise companies 
• Ability to leverage frameworks to build partnerships from zero to 1 with a customer centric approach 
• Ability to prioritize based on both quantitative and qualitative analysis 
• Can navigate highly strategic and complex partnerships and drive co-selling with our internal teams with a track record of cross functional coordination and alignment
• “Conversationally technical” - you’re comfortable talking integrations and APIs
• A builder who enjoys creating a vibrant partner ecosystem and seeing it make a tangible impact
• Preferred, not required: 1-2 years of people management experience

Compensation awarded to successful candidates will vary based on their work location, relevant skills and experience. The base salary range for this role is $136,850-$185,150 for work locations in San Francisco, Mountain View, Seattle, NYC and LA. The base salary range for this role is $123,200-$166,670. for all other work locations including remote. Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out Life at Airtable.

Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant. 

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If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.