Services Quality Value Stream Manager (m/f/d)

Job Description Summary

The Service Quality Organization has an open position for a highly motivated self-starter who will lead cross-functional problem-solving initiatives for the Legacy Alstom Technology value streams. The Value Stream Manager needs to be a self-driven individual, able to lead through influencing, comfortable with change who will lead continuous improvement for the value stream(s) within their scope. This leader will use lean problem-solving techniques to determine systemic root cause and implement countermeasures to drive sustainable service quality improvement.
The Value Stream Leader will work closely with cross-functional team members, including Product Management, Engineering, Manufacturing, Sourcing, Lean and Quality functions, to accomplish the Value Stream objectives.

Job Description

Responsibilities:

As a Value Stream Manager, you will:

• Use a problem-solving framework to develop the cross functional Value Stream problem solving capability in collaboration with a Lean Coach.
• Lead and provide direction to a Value Stream team composed of cross-functional, mission-based team members throughout the problem-solving cycle. Maintain the engagement of the Value Stream team members and influence functional leaders as necessary to ensure staffing and needed support.
• Drive systemic problem-solving to root cause and sustain countermeasures through Value Stream standard work.
• Pull in required support functions beyond the core Value Stream team as needed to collaboratively drive continued progress in the root cause analysis or countermeasure implementation.
• Participate and present the problem-solving progress to Senior Leadership during Monthly Operating Reviews, leading deep dive reviews as needed.
• Deploy corrective and preventative actions, ensuring sustainment of actions implemented
• Represent GEV Quality in Legacy Thermal Service User Conferences
• Actively participate in QRR/NPI reviews, identifying risks and collaborating to drive NPI solutions with Product Management and the cross functional teams.

Required Qualifications:

• Bachelor’s Degree from an accredited university or college
• Significant operational experience in GT Operations, Project Management, Engineering, leading cross functional teams, Quality or equivalent
• English fluency
• Travel as needed to support problem-solving and team-building

Desired Characteristics

• Expertise in quality management methods using Lean methodology and GE Problem Solving Methodology
• Demonstrated influencing skills
• Demonstrated problem-solving abilities in a cross functional team environment
• Strong Management Experience; strategic thinking and problem solving
• Proven leadership skills: demonstrated track record leading a team and working in a team environment to achieve results
• Effective interpersonal and leadership skills
• Experience working in a global, cross functional environment

Additional information:

If contracted in Spain:

Non-national candidates are responsible for knowing the minimum documentation requirements to be able to be contracted in the country: NIE - Social Security Affiliation Number in Spain (NAF) and Bank Account in Spain. They must be in possession of them at the time of start of hiring. GE will not sponsor this requirement.

If contracted inSaudi Arabia:

The legal right to work in KSA without company sponsorship or time restriction.

For candidates applying to a U.S. based position, the pay range for this position is between $123,700.00 and $206,100.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.

Additional Information

- This is a remote position

Originally posted on Himalayas