Services Sales Training Instructional Designer

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

The person selected for this role will create product and tools training content following standard operating procedures while collaborating with global subject matter experts. This person will also manage vendor delivery of aspects of our training content. This role works in coordination with WW Services Marketing and Training teams to support the training calendar, training programs, and sales enablement activities that will have a measurable impact on the Lenovo Services business. This role will design and develop training programs to be delivered across all segments, all channels, and all markets supported by Lenovo. The training programs will ensure that Services Sales teams, hardware sales teams, and business partners have the training they need to successfully sell Services and Solutions.

Position Requirements:

• Work with stakeholders to develop and monitor new product support training content and roadmaps for new products
• Provide consultative services, and act as a liaison with cross-functional work teams, key stakeholders, subject matter experts, and vendor partners to develop course specifications and gather course content
• Design and develop e-learning assets and instructor-led course curriculum using industry-standard tools (Articulate, Storyline, media editing tools, etc.)
• Revise learning modules, course materials, and content as necessary to improve the overall learning experience
• Assist in developing effective and sustainable learning assets, curriculum, and programs, leveraging the latest course authoring technologies
• Develop online training simulations, interactions, and assessments

Required Technical/Professional Knowledge/Skills:

• Understanding of PC technologies
• Knowledge and ability to develop sales-focused training
• High-level familiarity with Microsoft Suite tools (PowerPoint, Word & Excel)
• Familiarity with SCORM and learning technology, instructional and graphic design
• Excellent English language skills are essential

Required Education and Experience:

• BA/BS degree
• 3+ years of training experience, high tech industry and/or Sales/Services experience preferred
• 3+ years of experience in curriculum design, instructional design, and training development
• Experience creating e-learning and/or using e-learning authoring tools
• Experience with basic administration of Learning Management Systems (LMS)

What Lenovo can offer you:

• Opportunities for career development & growth
• Access to various training
• Performance-based rewards
• Flexible working environment (combination of working from home/office)

ONLY FOR SLOVAKIA We are offering a very competitive salary of total pay €3166,67 plus a yearly bonus based on achievements! The final offer could be negotiated higher than the advertised minimum; it all depends on your experience!

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations:
* Slovakia