Services Solution Manager

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

The team you'll be part of

Cloud and Network Services (CNS)
As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.

Our team provides senior level Core solution services management, having world class expertise in several areas; acts as a source of expertise for colleagues. Designs and leads the identification and specification of complex business solutions in complex customer environment.

What you will learn and contribute to

The CNS Core Presales team is looking for a Services Solution Manager to join to support our customers in North America.

As part of our team, you will:

• Define and manage the CNS Core Services solution strategy for North America.
• Lead and guide the assigned solution architects and product managers to develop the sales opportunities and define the best approach to meet North American customer requirements.
• Coordinate with Nokia sales and delivery leaderships to evaluate and get the required internal approvals to go ahead with defined sales opportunities.
• Review and validate the final business cases which involves the required efforts, resources and estimated budget.
• Collaborating with the Head of Sales & Pricing manager in setting the customer pricing levels
• Coordinate with service product managers to plan the estimated duration and timelines to deliver the defined solutions.

Your skills and experience

You must have:

• Bachelor's degree or equivalent experience. Master's degree a plus
• At least 10 years' experience in CNS Core Services solutioning, presales scoping, services costing and pricing, business case development and the creation of statement of work / statement of compliance
• Expertise in Nokia Software Core Products, Services and Solutions including 4G & 5G Core, IMS, SDM, HSS, TAS, CSCF, HLR, UDR, NEF, VoLTE, VNF Onboarding, CI/CD, Test Automation, E2E services integration, Nokia Cloud (NCS, CBIS, CBAM, CBND) and public cloud technologies (AWS, GCP, Azure, OpenShift)
• Strong customer presentation skills

It would be nice if you also had:

• Knowledge of North American CSP customers is a plus
• Previous sales/customer facing experiences a plus

What we offer

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World's Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark
• LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.