Services Solution offering Mananger

Introduction
Ready to re-imagine the product management role?  At IBM as an Offering Manager you are responsible for the full lifecycle of an offering: from validating need to determining the business model and defining the solution requirements. Going beyond the traditional focus of timetables and budgets you use your keen insights into what customers want in their own business plan – and work across disciplines to build the best solutions to a problem. If being the CEO of your offering excites you consider an offering management career at IBM.

Your Role and Responsibilities

• Reports into the Global Services Solutions Leader to drive program success
• Drive the overall partner engagement from start to finish ensuring time commitments and partner expectations are met.
• Accountable for the successful design/implementation/delivery of IBM Technology-based solutions with assigned Partners.
• Influence investment decision analysis working with the global leader to properly allocate capacity and oversee Delivery Excellence process where impediments constraints and critical challenges are surfaced and triaged.
• Responsible for velocity (squad productivity) outcome (business benefits tracking) technical debt (waste and inefficiencies) and Engagement (team health) trends.
• Responsible for defining GTM offering working with the partner which would help drive business outcomes from the developed solution.
• Bring together business industry Partner knowledge and IBM competencies and solution offerings to meet identified needs.
• Extrapolation of observed results validated learnings and qualification of new ideas.
• Work with the global leader to refine and prioritize the team’s backlog of work including reviewing developed MVPs aligned to agreed Partner / business outcomes – ensuring teams add features and functionality incrementally.
• Facilitate team activities from story mapping prioritization estimation road mapping product brainstorming and evolving business model canvases.

Required Technical and Professional Expertise

• Several years of experience in Service OM.
• Consulting experience.

Preferred Technical and Professional Expertise

• Design thinking experience.
• Startup operating model experience.