SharePoint Operations Specialist

Job Description

Hello

I hope you are doing well!

Please look at the job description and let me know if you are interested in this role.

Job Title: SharePoint Operations Specialist 

Location: Remote

Duration: 12 months 

State of North Carolina : Client Job 751920

Job Description:

Client is seeking a contractor for the Engineering Content Management group who will be responsible for operations, access and troubleshooting of SharePoint and web-based business solutions. This person will also be responsible for security group audits.

ECM Operations Support Specialist duties include:

• Provide prompt, effective, and courteous support for all SharePoint-based application solutions within the ECM portfolio, supporting the NCDOT transportation lifecycle.
• Monitor ServiceNow, ensuring timely responses to problems, questions, and requests.
• Resolve end user issues swiftly, involving technical experts when needed.
• Create and provide help documentation for common problems.
• Gather and report issues on EAS systems during the daily executive status call.
• Create new sites for Conceptual Express Designs,Preconstruction Projects, and upcoming Construction contracts, both on request and proactively.
• Create and maintain access groups for various partners and internal teams.
• Perform annual audits of access groups to ensure accurate membership and contact information.
• Approve requests for lettings and grant access to Conceptual Express Design and Preconstruction Project sites.
• Assist with ad hoc testing of new application development features as needed

Qualifications

Required Skills and Experience (10+ years):

• In-depth experience with SharePoint. Preferably SharePoint2019 and SharePoint SE
• Experience with Active Directory
• Extensive experience with SharePoint security groups
• Experience with ServiceNow
• Experience with MS Teams and Microsoft office tools including Excel and Word
• Ability to be proactive and work independently
• Ability to work with customers at different levels of the department as well as external customers.

Preferred Skills and Experience (3+ years):

• Preferred experience with NCID
• Preferred experience with NCDOT
• Preferred familiarity with GIS, ProjectWise, or HiCAMS 

Additional Information

All your information will be kept confidential according to EEO guidelines.