Shipping Clerk

CRAFT MEETS COMFORT. At Resident, we believe your living space shouldn’t just look good, it should feel good. That’s why we’ve created a house of brands that focuses on quality materials, timeless style, and most importantly, comfort. Our current brands include the award-winning Nectar, DreamCloud, Awara, and Siena products and we continue to invest in new categories to broaden our offering and address our customer's needs. 

Since our inception in 2017, Resident has become one of the fastest-growing, scaled, and profitable omnichannel retailers in North America. We are a disruptor in the broader home furnishings category underpinned by deep and proven expertise in data science & analytics, performance marketing, and e-commerce technology. As our business continues to grow, we are focused on building world-class retail, finance, operations, logistics, data science, performance marketing, and customer success-driven teams that thrive in a modern work environment.

At Resident, our staff is dedicated to the values of Excellence, Customer Love, Big Thinking, Inclusivity, and Forward Momentum. We believe in being:

CUSTOMERS FIRST

We love numbers, but we’re obsessed with customer satisfaction. Their happiness is always our number one goal.

DATA-DRIVEN

The proof is in the data. At Resident, we look to real-time analytics to continually improve our products and customer experience.

PRODUCT FOCUSED

The best products at the best prices. A beautiful home should be comfortable, high-quality, and most of all attainable.

We’re not here to reinvent the wheel, we’re here to make it spin faster. Our team has decades of experience in the D2C space. We use that expertise to create brands that consistently outperform and challenge the status quo. If you'd like to be a part of our team as we continue to be a leader in e-commerce disruption, please reach out to learn more.

SUMMARY: 

As the Shipping Clerk you will be responsible to ensure orders are downloaded from our software systems, material is pulled and staged for shipment, shipments are processed, Trucks are loaded, and shipments are completed in a timely manner. It is critical all applicable safety guidelines are followed in the process. Additionally, as time allows and needs dictate, you will support other material movement activities within the plant as appropriate. 

KEY RESPONSIBILITIES: 

• Ensure DTC orders are shipped out on time based on shipment priority. 
• Ensure all order packaging instructions are followed 
• Must be able to use RF Smart scanner and read the daily order report.
• Must fully understand quality standards as prescribed by management 
• Maintains the work area in a neat and orderly condition. 
• Ability to load and unload trucks using a stand-up forklift
• Follows prescribed safety regulations 
• Other duties as assigned 

JOB SKILLS & QUALIFICATIONS: 

• High school diploma or equivalent.  
• Minimum 1-2 years shipping/receiving clerk experience. 
• Order management experience a plus 
• Good communication skills – written and verbal.  
• Attention to detail.  
• Must be able to read and follow directions as needed.  
• Ability to plan and organize; good time management skills.  
• Problem solving ability.  
• Ability to operate under pressure of deadlines in a fast-paced environment.  
• Cooperative, team oriented, patient, and able to work independently.  
• Material Handling experience

ESSENTIAL PHYSICAL FUNCTIONS

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions.

The employee is often required to stand for extended periods of time. The employee is occasionally required to walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision. Employees may be required to lift 10-50 lbs.

WORK ENVIRONMENT

The employee will generally be housed in a shop environment. The noise level in the work environment is usually moderate to loud. Personal Protective Equipment is provided and required.

Note: Nothing in this job description restricts management’s right to assign or reassign responsibilities to this job at any time.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, ancestry, sex, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetics, disability, age, veteran status or other characteristics.

Resident participates in E-Verify