SimpleFlying - Community Manager

• Track contributor output, analyze thread performance, and follow up on quotas. Review and moderate thread suggestions and live threads to ensure alignment with guidelines and community standards.
• Monitor and engage in community discussions, ensuring active participation and prompt responses from contributors.
• Provide feedback to writers and experts on tone, structure, and optimization strategies for better thread quality and engagement.
• Use performance data to guide topic selection, content optimization, and engagement strategies. Conduct weekly evaluations to inform strategy adjustments.
• Evaluate contributor and thread performance weekly and monthly, identifying top performers and addressing underperformance through data-driven decisions.
• Collaborate with Talent Acquisition to recruit contributors and provide ongoing training focused on engagement, optimization, and brand alignment.
• Work with IT to enhance platform UI and functionality based on user feedback and streamline processes like onboarding, training, and payments.
• Stay updated on SEO best practices, conduct competitive benchmarking, and adjust strategies based on trends, metrics, and community feedback.

Skills We’re Looking For:

• 3+ years of experience in community management, content moderation, or a similar role.
• Proven ability to track performance metrics, analyze data, and optimize content strategies.
• Strong communication skills, with the ability to coach and guide contributors effectively.
• Experience using content management systems, community engagement tools, and data analytics platforms.
• Excellent organizational skills with the ability to manage multiple tasks and meet deadlines.
• Self-motivated, proactive, and comfortable working in a remote, fast-paced environment.
• Moderate knowledge of aviation and industry trends
• Must be located in the US or UK

Feel Free To Include:

• Portfolio of work
• Client Testimonials
• Anything related to your experience in the industry

Link to our website: https://simpleflying.com/
**This is a work-from-home position**