Site IT Service Delivery Manager

How you'll make an impact

• Act as a point of contact for IT supplier and CDC teams for IT related topics
• Ensure the Ticket Mgt, Ticket Triage and Escalation
• Provide Infrastructure support/ delivery onsite
• Maintain Governance and security onsite
• Collect and manage the demand business requirements for factory / office
• Provide IT Build project management
• Provide a first line support and governance for applications
• Ensure OT Asset IT/OT Cybersecurity operational management
• Ensure First response for Cybersecurity emergency
• Plan and manage factory/ site IT Budget and cost control
• Ensure Machine Connectivity with network core switches.
• Manage specific applications and vendor coordination on software and network connectivity. (PLC programming out of scope)

• Ensure access to relevant applications for the factory or Hitachi Energy site
• Ensures (with HR support) that the area of responsibility is properly organized, staffed, skilled and directed.
• Guides, motivates and develops direct and indirect subordinates within HR policies, for the benefit of both company and the employee

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