Site Payments Associate II

Work Schedule
Other

Environmental Conditions
Office

Job Description

Join Thermo Fisher Scientific as a Trial Patient Payment Associate II and be part of a world-class team dedicated to flawless execution in patient payment processes. This remote role offers you the chance to work in an ambitious environment where your contributions directly support groundbreaking scientific research and patient care.

Job Responsibilities

As a Trial Patient Payment Associate II, you will:

• Collaborate with cross-functional teams to ensure timely and accurate patient payments.
• Strictly adhere to compliance standards and company policies.
• Determine and resolve payment discrepancies efficiently.
• Successfully implement process improvements to improve payment workflows.
• Maintain detailed and organized records of all payment transactions.
• Provide outstanding support to patients and internal teams regarding payment
• inquiries.

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• High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification /
• Bachelor's degree preferred

• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 2 years).
• In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

• Proven experience in financial operations or related fields.
• Strong analytical skills with the ability to handle complex data.
• Excellent communication skills and a collaborative approach.
• High attention to detail and the ability to work under strict deadlines.
• Proficiency with financial software and Microsoft Office Suite.
• A positive attitude and a strong dedication to delivering world-class service.