Site Reliability Engineer

Company Description

InPost Group is an innovative European out of home deliveries company, revolutionizing the way parcels are delivered to customers. With operations across several countries, our network of intelligent lockers provides customers with a fast, convenient, and secure delivery option. InPost Group is a publicly traded company, with a market capitalization of about $5 billion as of March 2023. With over 10,000 employees worldwide, InPost Group is one of the largest out of home delivery providers in Europe, committed to providing sustainable and efficient delivery solutions to meet the evolving needs of customers in today's rapidly changing landscape.

At InPost, we’re passionate about building software that helps our customers sending and receiving their goods. We count on our site reliability engineers (SREs) to empower users with a rich feature set, high availability, and stellar performance level to pursue their missions. 

Job Description

We are seeking a candidate passionate about system monitoring and automation. The perfect fit will have strong knowledge of at least one leading monitoring solution, such as Dynatrace, Prometheus/Grafana, or Datadog, and the ability to develop simple to intermediate applications to streamline and automate processes. A solid understanding of low-level systems concepts is highly valued, enabling effective troubleshooting and root cause analysis in complex environments. If you enjoy optimizing performance and solving challenging technical issues, we’d love to hear from you!

Objectives of this role: 

• Help development teams deliver reliable and well-performing software.
• Improve reliability, quality, and time-to-market of our suite of software solutions.
• Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continual improvement.
• Provide primary operational support and engineering for multiple large-scale distributed software applications. 
• Transform and design the Infrastructure for the Cloud and privately hosted applications.
• Build and maintain tooling to speed up the deployment lead time (quality assurance, monitoring, observability). 
• Run the production environment by monitoring availability and taking a holistic view of system health using modern APM tools.
• Build software and systems to manage platform infrastructure and applications.

Responsibilities: 

• Rightsizing and FinOps in cloud and on-prem. 
• Gather and analyze metrics from all systems (operating systems, applications, PaaS like Google Cloud SQL) to assist in performance tuning and fault finding.
• Partner with development teams to improve services through rigorous testing and release procedures. 
• Participate in system design consulting, platform management, and capacity planning.
• Create sustainable systems and services through automation and uplifts.
• Balance feature development speed and reliability with well-defined service-level objectives.
• Assist our teams- local Ops, Administrators, and Networking.
• Develop simple applications to help with process automation.

Qualifications

• Bachelor’s degree (or equivalent or proven experience in the field) in computer science or related discipline.
• Ability to program (any structured or OOP language) using one or more high-level languages, such as Python, Go, Java, C/C++, Ruby, and JavaScript.
• Experience with distributed storage technologies such as Google Cloud Storage, as well as dynamic resource management frameworks, especially Kubernetes. 
• A proactive approach to identifying problems, performance bottlenecks, and areas for improvement. 
• Knowledge of Google Cloud and its services like IAM, VPC networking, Cloud Run, and others. 
• Experienced in using Terraform to create, maintain, and test infrastructure. 
• Familiarity with tools like Dynatrance/Datadog, Grafana, Prometheus, and VictoriaMetrics. 
• English speaking ability (min. B2 level).
• The ability to speak French is a big plus (not required).