Site Reliability Engineer

AffiniPay is looking for a Site Reliability Engineer to help us build and maintain our next-generation platform. You will be a member of the newly created Platform Engineering Organization which is responsible for the software delivery and infrastructure management focusing on availability performance and security and core service layers supporting our core payments platform and practice management software.  We serve over 200000 legal professionals and process over $18 billion in payments every year!  You will work closely with our development team to ensure they have the tools needed to build test and deploy code with ease and ensure developer and QA engineer success. You will engineer and maintain configuration management environments software delivery pipelines IaC processes technical governance and observability tools among other areas of platform availability. .

What You’ll Do:

• Automate deployment monitoring management and incident response for 100% cloud based infrastructure

• Monitor site availability stability and performance and resolve site issues and work with observability team to fine tune alerting monitors and metrics

• Scale infrastructure to meet rapidly growing demand with attention to cost and customer usage patterns

• Monitor and evolve system performance leveraging observability metrics for decision making and case building of needed changes

• Participate in the design and implementation of robust disaster recovery solutions supporting company-defined restore point and time objectives

• Share in new feature design as the cloud SME supporting container/k8s first designs

• Collaborate with developers to bring new features and services into production while maintaining structure and standards for introducing new tech

• Develop and improve operational best practices and procedures

• Participate in an on-call rotation and provide emergency support outside of normally scheduled hours as needed

• Design provision and manage cloud infrastructure in AWS

• Propose standard methodologies for continuous integration and deployment performance and health monitoring and alerting.

• Develop implement and own internal tooling and automation as your product

About You:

• 5+ years of professional technical experience in software engineering cloud operations or a related function.

• 3+ years of experience within a DevOps or SRE role

• Documented experience provisioning and managing infrastructure in a public cloud environment such as AWS (preferred) Google Cloud Platform or Azure

• Experience with Linux container technologies such as Docker OCI LXC and ability to administer build and deploy images in an automated manner.

• Solid understanding of how a Kubernetes Platform operates (service discovery deployments monitoring scheduling load balancing)

• Proficiency in at least one ideally more of the following programming or scripting languages: Ruby Python Java Javascript (NodeJS) Bash

• Extensive experience utilizing Infrastructure as Code to provision and maintain infrastructure: Terraform (preferred) CloudFormation

• Experience with relational database systems such as MySQL (preferred) and PostgreSQL to include understanding and optimizing SQL queries

• Experience with Kafka on an MSK environment is a strong plus

• Experience with ElasticSearch is a plus

• Experience implementing and maintaining CI pipelines using CircleCI (preferred) Jenkins Github Actions Gitlab Azure Devops etc.

• Experience with Windows Server is a plus

• Solid understanding of networking concepts and how they are applied and controlled in a cloud environment

• Experience managing resources in a PCI controlled environment (highly preferred)

• An understanding and passion for developing highly secure and highly available systems

• Bachelor's degree in Computer Engineering Computer Science or a related field (or equivalent experience).

Additional Information:

The base pay range for this position is between $120000-$185000 USD annually. The salary range for performing this role outside of the US / Austin / California may differ.  AffiniPay is committed to offering competitive fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge skills experience and education.

If you're located near our San Diego or Austin offices we offer hybrid work options.