Site Reliability Engineer

Alarm.com is looking for a versatile Site Reliability Engineer to support our Video applications. You will be part of the broader DevOps team that focuses on supporting our backend infrastructure, both triaging and responding to incidents, supporting our deployments and the associated tooling, as well as analyzing our system for improvements and introducing new technologies to our stack. We work at scale – we have millions of customers and millions of devices sending us data all the time.

Very few companies innovate and develop across such a broad range of technologies as Alarm.com. This position is ideal for the candidate who seeks a small, friendly company culture where one can work closely with smart and highly productive people. Getting to work with cutting edge software and hardware to develop outstanding consumer products is the icing on the cake.

Responsibilities

• Works on Site Reliability projects and builds knowledge to become the subject matter expert (SME) for technical solutions and processes. 
• Build, manage, and maintain third party solutions and custom systems.  Researches and implements new infrastructure and services.
• Collaborates with Senior and Principal Site Reliability Engineers, developers, and the infrastructure team to build and maintain automation tool chains for infrastructure and service deployment, management, and configuration.
• Work with Software Engineers, Devops Engineers, NOC Engineers and Senior Site Reliability Engineers to ensure Business Continuity and Disaster Recovery solutions.
• Develops, implements, and maintains automation tasks.
• Identifies and raises technical risks. 
• Implements new and improves existing metrics, monitoring, and alerting services.
• Participates in on-call rotation and provides mentorship to associate engineers for on-call onboarding.
• Builds automation and tool chain skills and efficiencies.  Becomes Subject matter expert over parts of our tool chain.
• Continue to learn and further develop Site Reliability skills such as coding, automation, and opensource/3rd party system management.
• Participates in training cohorts to further knowledge and obtain industry certification.

Requirements:

• 1-3 years’ relevant work experience in Site Reliability
• BA/BS in Computer Engineering or Computer Science or related field, or 3 years’ experience.
• Excellent ability to communicate and work as a team.
• Experience managing and administering Windows and Linux environment. Exposure to Sentry or similar monitoring tools.  Exposure to managing kubernetes clusters.
• Experience with Server and Application Performance Monitoring tools and concepts.
• Experience with cloud platforms and virtualization technologies: VMware, AWS, Azure.
• Some experience with automation frameworks and tools: Puppet, Chef, Ansible, Terraform, Bash, PowerShell.
• Proficient in at least one programing language such as C++, Python, or C#. 

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events.

COMPANY INFO

Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more.  We’re seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them. 

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Alarm.com offers competitive pay and benefits including a wide choice of healthcare options with generous company subsidy, a health savings account option with company contribution, 401(k) with employer match, paid holidays and paid time off increasing with tenure, paid maternity and paternity leave, company paid STD/LTD and life insurance, flexible spending accounts, and a casual dress work environment.

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies