Site Reliability Engineer

As we expand our product portfolio and global presence, our Engineering department is hiring a FedRAMP Site Reliability Engineer to support and expand our globally distributed team based in the US. Together with the rest of the team, the SRE is responsible for the availability, performances, monitoring, and incident response of our cloud based services. 

You could be the next "Nozomier"! If this sounds like you, read on. 

In this role you will: 

• Build and maintain our cloud based infrastructure and related services
• Build solutions to enhance the availability, performance and stability of our services
• Promote and implement automated solutions across application deployment, maintenance, and operational activities
• Troubleshoot issues across the entire stack, from network and OS to applications
• Performance tuning and optimization of cloud services, including cost saving strategies
• Drive post-incident analysis according to our no-blame culture
• Participate in periodic on-call rotational duties
• Ensure we maintain high availability and durability of our infrastructure
• Establish best practices for internal teams to ensure FedRAMP and CMMC compliance is always maintained
• Perform periodic upgrades minimizing downtime for our customers
• Design, implement and maintain systems for performance and reliability
• Manage and run backend systems
• Drive reliability, availability and efficiency improvements for Nozomi Networks Cloud Platform
• Write and review code, plan and execute upgrades, develop documentation and capacity plans, and debug production issues
• Build or select monitoring tools and automation to increase efficiency of all teams
• Assist in achieving and maintain the FedRAMP Certification process
• Collaborate closely with cross-functional teams, including development, product management, security and compliance to define and implement FedRAMP-compliant processes and strategies.
• Provide oversight and direction for how Nozomi Networks manages continuous monitoring, logging, and auditing of systems to ensure compliance with FedRAMP controls.
• Stay current with industry best practices, evolving security threats, and updates to FedRAMP guidelines, and apply this knowledge to enhance the security posture of our platform and systems.
• Drive operational excellence in operations and security processes.
• Leverage Nozomi Networks ecosystem, to collaborate with counterparts on FedRAMP and CMMC.
• Embody the Nozomi Networks Cultural Pillars and our mission to protect what matters most with transparency and trust

To be successful in this opportunity, you will have: 

• Proven professional experience as SRE, DevOps, or Cloud engineer
• Strong hands-on experience with Kubernetes
• Hands-on experience with at least one cloud provider (preferably AWS)
• Good knowledge and understanding of at least one programming language (Ruby, Python, Go)
• Experience defining infrastructure as code using tools such as Terraform or CloudFormation
• Experience in the definition of CI/CD pipelines using technologies like Jenkins, GHA, or similar
• Experience working with regulated computing environments that are FedRAMP compliance highly desirable
• Strong understanding of the FedRAMP framework, its controls and compliance requirements would be an advantage
• Ability to operate in settings with strong confidentiality and data privacy protocols
• Good written and verbal communication skills

The successful applicant will be performing work in FedRAMP environments, and therefore, must be a U.S. Person (i.e. U.S. citizen, U.S. national, lawful permanent). This position will perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil.

Nozomi Networks is committed to fair and equitable compensation practices.  The base pay scale for this position is $102,400 to $137,700.  This is the range the company reasonably and in good faith expects to pay for the position taking into account factors including job-related knowledge, skillset, experience, education and training, certifications, and other relevant business factors. Applications outside the range are welcome to apply.

Additional Compensation and Benefits:  The company also offers a wide range of competitive benefits, including medical, dental, vision, life insurance, and disability insurance for eligible employees. The successful candidate may also be eligible to participate in the company’s equity program and/or variable bonus program, subject to the rules governing such programs.  

In addition, eligible employees are able to enroll in a 401(k) plan along with the employer matching program.  Nozomi Networks also offers eligible employees flexible paid time off, paid holidays and paid parental leave.