Site Reliability Engineer

Roadie a UPS Company is a logistics management and crowdsourced delivery platform. Founded in 2014 Roadie offers businesses fast flexible and asset-light logistics solutions for last-mile delivery. Roadie enables local delivery to more than 95% of U.S. households by providing access to more than 200000 independent drivers nationwide – allowing businesses to offer their customers delivery optionality for almost any industry from airlines to artisans.

Roadie is seeking a Site Reliability Engineer to join our growing Technical Operations Team. We are looking for a candidate who has experience implementing site reliability principals as well as production level Kubernetes experience.  The ideal candidate is a skilled problem solver with intimate knowledge of site reliability practices standard Dev Ops principles AWS scripting languages and Kubernetes.

What You'll Do

• Maintain support and engineer production and nonproduction Kubernetes Clusters

• Deploy and maintain monitoring and logging solutions based on Prometheus Thanos and Loki

• Work directly with Development teams to foster site reliability principals

• Define and manage SLO SLI and error budgets

• Build automation and tooling to “eliminate toil”

• Capacity planning and cost optimization

• Debug production/non-production issues

• Take part in 24/7 on-call rotation

Technology We're Using Now

• Python Ruby on Rails Golang

• Postgres Redshift Redis Kafka

• AWS GCP

• Docker/Kubernetes

• Prometheus/Thanos/Loki/Grafana

• Istio Karpenter Keda

• Git/CircleCI

• ArgoCD

• Terraform/Crossplane

What You Bring

• 2+ years in various SRE roles

• 4+ years in various DevOPS/System Engineering roles

• 2+ years of experience building and managing production Kubernetes infrastructure with emphasis on the use of *nix and cloud vendor Kubernetes solutions (EKS GKE)

• 4+ Years experience with popular scripting languages (Python Ruby Bash)

• Experience with Infrastructure as code such as Terraform

• Experience with CI/CD Development tools (CircleCI)

• Experience with GitOPS Tools (Argocd)

• Experience using a broad range of AWS technologies (RDS ElasticSearch VPC EKS S3 CloudFront MSK Elasticache CloudWatch)

• Must be able to work independently be self-motivated and handle multiple priorities

• Comfortable working in a fast-paced agile environment

• Finally a willingness to admit what you don’t know and learn what you need to learn quickly

Why Roadie?

• Competitive compensation packages

• 100% covered health insurance premiums for yourself

• 401k with company match

• Tuition and student loan repayment assistance (that’s right - Roadie will contribute directly to your existing student loans!)

• Flexible work schedule with unlimited PTO

• Monthly 3-day weekends

• Monthly WFH stipend

• Paid sabbatical leave- tenured team members are given time to rest relax and explore

• The technology you need to get the job done