Site Reliability Engineer

WHO WE ARE:

Resy is a hospitality technology platform that powers restaurants around the world and a consumer-facing reservation platform for passionate diners. Since its inception in 2014, Resy has created best-in-class software that elevates dining experiences and connects restaurants to a growing network of highly-engaged diners, with the powerful backing of American Express. Resy is a go-to destination for restaurant discovery, exclusive access, original content, and chef-driven culinary events. The amazing world of restaurants is just two taps away in the Resy app and at Resy.com.

Resy’s restaurant partners use Resy OS — resyos.com - a complete end-to-end technology platform — to run their businesses smarter and more efficiently. Resy OS takes into account pre, during and post service guest touchpoints to help operators deliver the best hospitality experience. Platform features include table management, wait list functionality, customized SMS text confirmations, guest feedback tools, reports and analytics for 360-degree visibility into operational performance, ticketing, PCI Level 1 compliant third-party credit card handling, and more.

We are seeking experienced Site Reliability Engineers to join our team.

WHAT YOU'LL DO:

● Ability to collaborate with remote peers across time zones, multi-tasking ticket completion and avoiding mental blockers
 ● Excellent written and verbal communication skills, including technical documentation and UML diagramming
 ● Strong Linux fundamentals and scripting experience, preferably BASH and/or Python
 ● Solid understanding of DNS, TLS, and networking architecture
● Operational experience (on-call rotation, incident response)
 ● Experience with AWS infrastructure: EC2, ALB/ELB, S3, etc
 ● Experience with at least one IaC tools: Terraform, CloudFormation, CDK, Pulumi, etc
 ● Experience with logging and monitoring utilities, especially Datadog
 ● Experience automating development workflow pipelines with CI tools: Jenkins, GitHub Actions, etc
● Working knowledge of Terraform, Packer, and general configuration management concepts
 ● Working knowledge of at least two of the following: NGINX, Redis, Kafka, ELK, Snowflake
● For future projects, experience with containerization & orchestration: Docker/Podman, EKS, Kubernetes, Istio, Helm, Crossplane

Resy is committed to Equal Employment Opportunity through attracting and retaining a diverse team of employees and creating an inclusive environment for all. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.