Site Reliability Engineer

We're seeking an experienced Site Reliability Engineer to take ownership of our AWS-based Kubernetes infrastructure. You'll be responsible for the operational excellence security and scalability of our developments and production systems supporting our Enterprise Solid Server (ESS) technology for enterprise clients. You'll have significant autonomy to establish best practices implement reliability improvements and build the foundation for our growing infrastructure needs. 

Inrupt is headquartered in Boston MA. This role is ideally based in Boston. Our team operates on a hybrid schedule working from the office two days a week and enjoying remote flexibility on the remaining days.

Key Responsibilities

• Manage day-to-day operations of AWS EKS clusters across development staging and production environments
• Monitor system health triage alerts and respond to incidents (15-minute SLO)
• Perform regular patching upgrades and maintenance of the infrastructure components.
• Maintain and optimize our technology stack: EKS MSK RDS ArgoCD Traefik Sysdig Mezmo Terraform
• Manage AWS services including VPC RDS MSK (Kafka) S3 and networking infrastructure
• Implement and maintain comprehensive monitoring dashboards alerting and centralized logging
• Maintain Terraform-based infrastructure automation and practice GitOps principles
• Manage data infrastructure lifecycle: RDS databases Kafka clusters Redis caching S3 buckets
• Implement security baselines manage RBAC conduct vulnerability scanning and remediation
• Design and test disaster recovery strategies with defined RTO/RPO
• Support ArgoCD deployments and troubleshoot application deployment issues
• Create and maintain documentation and troubleshooting guides
• Provide architectural reviews and capacity planning aligned with business objectives
• Optimize infrastructure costs while maintaining performance and reliability
• Establish on-call rotation and incident response procedures with post-mortem analysis
• Work closely with the engineers to ensure operational requirements are built into our products
• Work closely with engineers to ensure that non-functional requirements are met by the proposed architecture design and development choices.

About You

Required:

• Experience managing production Kubernetes clusters preferably AWS EKS
• Deep knowledge of cloud platform services (e.g EC2 EKS VPC RDS S3 IAM CloudWatch)
• Strong Terraform experience for infrastructure automation
• Experience with monitoring platforms (Sysdig Datadog or similar) and logging systems
• Hands-on experience with ArgoCD or similar tools
• Strong understanding of networking: VPCs security groups load balancers DNS
• Database administration experience (PostgreSQL) including backups and performance tuning
• Experience with message queue systems (Kafka/MSK preferred)
• Proficiency in Python Bash or Go for automation
• Excellent communication skills with the ability to explain complex technical concepts clearly
• Ownership mindset with strong problem-solving and analytical skills
• Experience with security best practices and compliance frameworks (SOC2 GDPR)

Preferred:

• Service mesh experience (Istio Linkerd Consul)
• FinOps practices and cost optimization experience
• Chaos engineering and resilience testing
• Multi-region infrastructure experience
• AWS certifications (Solutions Architect DevOps Engineer or Security)
• CKA (Certified Kubernetes Administrator) certification
• Experience supporting government or highly regulated industries

What We Do

Sir Tim Berners-Lee inventor of the World Wide Web created Solid to realize the web as he fully envisioned it. Sir Tim co-founded Inrupt to provide enterprise-grade Solid software and services. Inrupt’s data infrastructure software enables enterprises and governments to deploy and manage Solid-compliant solutions. Our products are the expression of decades of experience in security compliance and operational excellence.