Site Reliability Engineer

General Information

Ref #:

20240035840

Travel Amount Required:

Up to 25%

Job Type:

Regular-Full Time

Location:

Lowell - Massachusetts - United States

Company Overview

Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people - both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at www.ukg.com/careers #WeAreUKG

Description & Qualifications

Description

Site Reliability Engineers at UKG are critical team members that have a breadth of knowledge encompassing all aspects of service delivery. They develop software solutions to enhance and support our service delivery processes. This can include building and managing CI/CD deployment pipelines, automated testing, capacity planning, performance analysis, monitoring, alerting, chaos engineering and auto remediation.

In support of our culture, we have adopted a hybrid working model of 3 days per week in the office and the rest of the week from home. The UKG office that this position can sit out of is Lowell, MA. We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas for this position, including temporary sponsorship through OPT.

Job Responsibilities:• Engage in and improve the lifecycle of services from conception to EOL, including system design consulting, and capacity planning• Define and implement standards and best practices related to: System Architecture, Service delivery, metrics and the automation of operational tasks• Support services, product & engineering teams by providing common tooling and frameworks to deliver increased availability and improved incident response• Improve system performance, application delivery and efficiency through automation, process refinement, postmortem reviews, and in-depth configuration analysis• Collaborate closely with engineering professionals within the organization to deliver reliable services• Increase operational efficiency, effectiveness, and quality of services by treating operational challenges as a software engineering problem (reduce toil)• Actively participate in incident response, including on-call responsibilities• Partner with stakeholders to influence and help drive the best possible technical and business outcomes

Qualifications

Basic Qualifications:• Engineering degree, or a related technical discipline, or equivalent work experience• Experience coding in higher-level languages (e.g., Python, JavaScript, C++, or Java)• Knowledge of Cloud based applications & Containerization Technologies• Demonstrated understanding of best practices in metric generation and collection, log aggregation pipelines, time-series databases, and distributed tracing• Demonstrable fundamentals in 2 of the following: Computer Science, Cloud Architecture, Security, or Network Design fundamentals

Preferred Qualifications:• Working experience with industry standards like Terraform, Ansible• Experience working with Kubernetes• Experience working with one of the major Public Cloud providers (GCP, Azure, or AWS)

#LI-hybrid

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

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UKG participates in E-Verify. View the E-Verify posters here .

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected].