Site Reliability Engineer

Business Description: Best Ring POS is an industry leader in point of sale systems used at festivals, events, and venues across the United States. We develop and maintain a system that handles everything from menu customization to payment processing. We are looking for a Site Reliability Engineer to build out the foundation of our SRE team. You would have the opportunity to learn and develop your own vision of Site Reliability Engineering as we scale and improve our system. Responsibilities Include: • Efficiently handle live production incidents, debug/troubleshoot application and infrastructure issues, and follow and implement SRE best practices. • Weekend system monitoring is required during the festival season. • Monitor application performance, take steps to improve overall application performance and stability, and follow through with implementation. • Build end-to-end monitoring infrastructure (Logging, Metrics, Tracing) and work closely with the other Production Engineers to provide the proper tooling to measure the reliability of our systems. • Work closely with software engineers and QAs to ensure the system responds appropriately to non-functional requirements such as performance, security, and availability. Required Experience and Skills • 5+ years of experience in software engineering, SRE, or performance engineering role. • 5+ years of experience in cloud architecture and administration, specifically with AWS. • Experience supporting Java Spring Boot APIs and Web apps • Strong knowledge of networking and security in a cloud environment • Hands-on expertise with monitoring and logging tools such as CloudTrail and CloudWatch • Good working knowledge of Linux/Unix (AWS Linux) operating systems and administration • You will need to be proficient in at least one coding language such as Java, JavaScript, or Python • Experience working with CI/CD tools, including Jenkins and GitHub. • Excellent communication and teamwork abilities • AWS certifications are a plus Note: This job is hybrid remote. Although we are very flexible, you must live in the Texas area and be able to work on sites at least once a month. Principals Only Job Type: Full-time Pay: $90,000.00 - $100,000.00 per year Benefits: • Dental insurance • Flexible schedule • Health insurance • Professional development assistance • Vision insurance Application Question(s): • Do you live in or near the Austin, TX Area? Experience: • System administration: 5 years (Required) • AWS: 5 years (Required) • J2EE: 2 years (Required) Work Location: In person