Site Reliability Engineer - Duo Security

Duo Security, now a part of Cisco, is the leading provider of Trusted Access security and multi-factor authentication delivered through the cloud.
Duo's mission is to make security simple for everyone. We were born from a hacker ethos and a desire to make the Internet a secure place. We believe in empowering people to follow their passions inside and outside of the office and enable every employee to bring their whole self to work.
Our team is our secret weapon. We run the spectrum from artists to analysts, low-key to high energy, and bring together a diversity of skill sets, experiences, and perspectives to solve what we consider to be the world's most pressing geopolitical challenge - transforming the security industry as we know it. Together we build solutions that are easy, effective, trustworthy, and enduring. And that's why we are the most loved and trusted company in security.
As a Software Engineer (Developer Experience) you will help build and support our developer tooling, enabling our engineers to be optimally equipped for backend and frontend development. Collaborate with engineers, analyze Developer Workflows and optimize through our tooling or new tooling and process that help improve Developer Productivity. Help ensure that our developers get fast feedback on their changes, that their local build and test operations match what happens in our continuous integration system, and assure that their code passes all tests and quality gates.
What you will do:

• Help support and enhance our Developer Experience tooling; build Developer Confidence, optimize Developer Workflow, help ensure a manageable end to end Developer Lifecycle, and help automate infrastructure and support of our build system.

• Partner with engineering and the product teams to collect feedback and work on continuous improvements.
• Regular interaction with Internal Developer Platform Tooling, Pipeline Creation (CI) and Optimization, Build Optimization, Infrastructure Support and Monitoring.

• Define, collect and publish metrics to measure developer experience and build quality and help the team improve them. You will understand priorities and risks and help focus our efforts where they matter the most.
• Work with other software engineers to understand their needs and help develop solutions to make them more efficient developers in our build ecosystem.
• Work with mobile apps, backend Linux services, SAAS products etc., thus growing the breadth and depth of your knowledge.
• Learn on the job, every single day and become the best Developer Tooling Engineer and Quality professional you possibly can be!

The ideal candidate for this role has a high degree of developer empathy, adaptability, curiosity, and flexibility, works to build relationships with developers, enjoys feedback and enjoys solving difficult problems for improved developer experience.
Skills you have:

• A record of project ownership and strong contributions within a small team of engineers with demonstrated impact in an organization
• Enhancing Developer Experience and Productivity; proven backend (python), frontend (node, react) and productivity tooling and improved Developer Workflow
• Supporting Source Code Management tools like git, GitHub or Azure DevOps
• Continuous Integration/Delivery like Gitlab, Jenkins, Travis, buildbot among others
• Cloud services and supporting APIs like AWS (preferred), Google Cloud Engine, Azure, Openstack
• Container experience with Docker (preferred) and orchestration with Kubernetes
• Continuous Configuration Automation tools like Ansible and Terraform
• Scripting and strongly typed languages like python (+1), bash, ruby, go, java, c#, swift
• Solid Linux skills

Why Cisco Secure:
#WeAreCisco, where each person is unique. We bring our talents to work as a team each day, helping power an inclusive future for all. Get to know us!
We're global, we're adaptable, we're diverse, and our security portfolio is as extensive as it is groundbreaking. Have you heard of Threat, Detection & Response, Zero Trust by Duo, Common Services Engineering, or Cloud & Network Security? Those are only a few of our product teams! The only thing we're missing is YOU.
Join an enterprise security leader with a start-up culture, committed to driving innovation and giving you the opportunity to make an impact. We #InnovateToWin and we know we're better together, that's why we're dedicated to inclusivity, collaboration, and diversity in everything we do.
We're proud to be the Best Security Company in 2021 with the Best Authentication Technology and the Best Small and Mid-Size Enterprises Security Solution in 2022 by SC Media. Cisco Secure continues to grow and evolve year after year with 100% of Fortune 100 Companies using our products, and we're excited to see the new heights we'll reach with your passion for security, your customer focus, and your desire to change things up!
What else can you expect? An ongoing investment in your growth-that's why we offer many employee resource groups (called Inclusive Communities), mentorship programs, and hundreds of learning resources to consistently level up your skillset and explore your interests. Because when you succeed, we succeed!
"Cisco Secure offers an environment that combines cutting-edge, mission-critical, technology with some of the brightest, most diverse set of people I've ever had the pleasure of working with." - Chief of Staff, Engineering
Join Cisco Secure - Be You, With Us!
#CiscoSecureEng23
Cisco COVID-19 Vaccination Requirements
The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco may require new hires to be fully vaccinated against COVID-19 if the role requires business-related travel, meeting with customers/partners (including visiting third-party sites on behalf of Cisco), attending trade events, and Cisco office entry, unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.