Site Reliability Engineer II

Our Opportunity:

We are looking for a Site Reliability Engineer II at our facility in Minneapolis, Minnesota, to be responsible for all operational aspects of Chewy’s e-commerce platform.

What You’ll Do: 

• Responsible for designing, building, monitoring, and maintaining the infrastructure of our internet-facing and internal services.
• Ability to discuss complex technical concepts with a diverse audience across all areas of the organization.
• Focus on service stability and reliability by working with application owners to set SLOs, "Error Budget" and backup and DR strategies.
• Perform capacity planning and production readiness assessment.
• Embed with product teams during the design and requirements phase of new product development through to initial production launch.
• Identify requirements for other operational teams (release engineering, automation, etc.) during application development phase.
• Telecommuting permitted.

What You’ll Need:

• Bachelor’s degree in Computer Science, Information Systems, or a related field, and 5 years of experience.
• Will accept a Master’s degree and 3 years of experience.
• Experience must include 3 years in the following: orchestration and system configuration tools such as Ansible, Puppet, Chef, Terraform etc;
• building and managing applications in public cloud platforms like AWS, GCP or Azure;
• building and maintaining highly available applications including redundancy, fail over, scalability, monitoring and performance;
• identifying performance bottlenecks, identifying anomalous system behavior, and resolving root cause of service issues;
• experience of web services, databases and relating infrastructure/ architecture;
• working with open source community (troubleshooting, patch submission, etc.);
• experience with CI tools such as Bamboo, Jenkins, CircleCI.
• Telecommuting permitted.
• The position is eligible for the Employee Referral Program.